Customer Service High School

-*** * S P A R R O W L N . R I N G G O L D, G A * 0 7 3 6

423-***-**** abj6jr@r.postjobfree.com

K AT H R Y N P. L E C K E R

OBJECTIVE

My objective in looking for a job is to find my career. I want to find something that I love and

dealing with people is something I love to do. I want a job that will fill my desire to work with

people. Would love to move up in a company to make a career for my self as well.

EMPLOYMENT

Apr 2008 to Jun 2010

Crew Chief Clean Ups of the Lehigh Valley, Schnecksville Pa

I was a crew chief managing a crew of two to four people cleaning in residential homes as well as

commercial businesses.

Jan 2006 to Apr 2008

McDonalds Corp, Lehighton Pa

I take orders and prepare the orders for the customers, as well as cashiering. Customer service is

a big part of my job. I make sure the customers get their orders taken in a timely fashion. I also

prepare the food orders.

Jun 2002 to Oct 2002

AREA SUPERVISOR Times News, Lehighton Pa

Supervised 24 paper carriers: organized routes, hired carriers, secured and distributed papers to

carriers on a daily basis, scheduled vacations and temporary replacements for carriers, filed their

payroll paper work, and designed and implemented an incentive program to motivate carriers.

Consulted with customers on a daily basis and resolved any issues that arose with/ from the

carriers. Utilized Windows XP to track employee performance as well as client account status.

Jan 1999 to Jun 2000

Basic training U.S.Army/ Ft.Jackson SC

I am able to demonstrate general knowledge of military organization and culture, mastery of

individual and group combat skills including marksmanship and first aid, achievement of minimal

physical conditioning standards, and application of basic safety and living skills in an outdoor

environment. Introduction includes lectures, demonstrations, and performance exercises in basic

military culture/subjects, including marksmanship, physical conditioning, first aide, and outdoor

adaptation/ living skills.

Avionic mechanic U.S Army/ Ft. Eustis, VA

I am able to perform troubleshooting procedures to the level of individual units; removes and

replaces modules of security systems, communications, navigation, transponder, and flight control

equipment and their associated wiring and antennas; checks performance of individual systems.

EDUCATION

JUN 1998 PALMERTON HIGH PALMERTON, PA

HIGH SCHOOL DIPLOMA

OCT 1999 U.S. ARMY LOGISTICS FORT EUSTIS, VA

DIPLOMA IN AVIONICS MECHANIC

APR 1999 U.S. ARMY BASIC TRAINING FT JACKSON, SC

LANGUAGES

English

REFERENCES

Erica Nugyen 610-***-****

Dave Macfarland 610-***-****

Ron Jones 423-***-****

Shirley Kunkle 570-***-****

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