Pam Nisbett

***** ****** ***** *****

Fontana, CA 92336

909-***-****

Accomplishments;

Open new relocation of Store, install cash wraps registers, membership

computers, cash office machines and train employees

Regional Systems Reserves Trainer - S.M.A.R.T.S. Train clubs in my region

on new software programs; budgets/receiving/claims/payroll/cash

office/scheduling/membership desk/ demos

AQMD Employee Transportation Coordinator, United Way Coordinator

Sent out to open new club's Grand Openings, mass hiring, training, set

up, in Cathedral City Ca, Vista Ca, El Centro Ca, and 3 clubs in Texas

Oversee the sales team which sold one of the highest number of new

memberships sold for a Grand/Re Opening (40,000)

Oversee our club to be #5 in Company of selling Plus Memberships

Food Service Certificate, Serve Safe (2005)

Coordinate fundraising for Giving back to our community, Implement

"Christmas is for Kids" donation at our club, from 20 kids 1st year to 100

kids, each receiving a $100 shopping spree at our Sam's Club

Managed clubs making $500,000-$1,400,000 a week in sales

Took a club from under performing on their QPR scores to making 98-100%

each month I was in charge

01/06 to 06/08 QUIKDROP OF RANCHO CUCAMONGA

Owner/Manager

EBay sales, PowerSeller, Ebay Education Specialist, Paypal

QuickBooks Pro Accounting, bookkeeper, payroll direct deposits

Data entry

Customer service

Sales, inventory control

Photographer

Supervise employees

Research internet

Chamber of Commerce Member

Word, Excel, & PowerPoint

Pack & Ship

Corporate trainer

Notary

01/94-11/05 SAM'S CLUB

Assistant Warehouse Manager

Manage club staff

Member service

Duty manager

Set goals/budgets and plan-of-actions

Inventory/Shrink control auditing

Hire, terminate, discipline & counseling, and train personnel

Safety Manager

Sales:

Manage membership staff, Organize membership events, Manage outside/inside

sales & telemarketing reps

Membership tracking, Field contacts, Chamber of Commerce representative,

Set goals/budgets, tracking & accountability

Operations:

Manage cashiers, lot personnel, member-greeters, concession stand, front-

end supervisors, cash office, refund clerks, auditors, Hold weekly Managers

/ Safety / Associate committee meetings, Daily morning meetings, Conduct &

oversee Inventories, Create Store Budgets, Profit & Loss reporting and plan

of actions, Oversee Compliance issues

Merchandise:

Manage forklift operators, stockers, floor sales, personnel, Utilize plan-a-

grams, Managed inventory control

QPR Quality Protection Regulations enforcement, Oversee Groceries, Freezer,

Cooler, Fresh Meat, Deli, Bakery, Produce, Concession stand, Featured

items/displays, Manage receivers, unloaders, verifiers, claims, Schedule

deliveries, Audit inventory, Oversee controls of shrink, damages, vendor

credits, vendor returns

07/05 to 11/05 El Monte, Ca. Merchandise,

05/02 to 07/05 Chino, Ca. Sales & Operations

12/97 to 05/02 Riverside, Ca. Sales & Operations & Merchandise

08/95 to 12/97 Chino, Ca. Sales & Operations

05/95 to 08/95 San Bernardino, Ca. Sales

01/94 to 05/95 Merchandise / Receiving

07/93 to 01/94 PACE MEMBERSHIP WAREHOUSE, San Bernardino

(Sam's Club acquired Pace Jan. 1994)

Front-end Manager:

Manage cashiers, baggers, lot personnel, member-greeters, security,

Concession Stand, membership, front-end supervisors, one-hour photo,

Personnel

Member Service

Personnel-Employee interview, hire, discipline & counseling, termination

Duty manager

04/89 to 07/93

Administrative Manager

Personnel payroll

Manage membership personnel, cash office

Budget & expenses control

Bookkeeping, sales audit-NSF collections/prevention

Member Service

Duty manager

06/88 to 04/89

Assistant Administrative Manager

Personnel files maintenance

Employee benefits coordinator

Payroll-KRONOS-based system

Office correspondence

Member Service

Calculate daily sales vs. goals

06/87 to 06/88

Vault Cashier

Process daily sales revenues

Maintain vault reserves & balances

Prepare bank deposits/change orders

Operate BRANDT currency/coin machines

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