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Sales Customer Service

Location:
Greensboro, NC, 27410
Posted:
October 05, 2010

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Resume:

Sarah E. Dixon

**** ******** **** ( Greensboro, NC 27410 ( 704-***-**** (

abj6hu@r.postjobfree.com

Overview

Confident, creative and highly qualified marketing and sales professional

with proven work experience and results. Background encompasses exceptional

work ethic, strong communication skills, excellent networking/closing

skills and commitment to organizational objectives. Proactive team builder

with the ability and skill set to provide innovative, enthusiastic and

forward-thinking leadership in a team environment. Focused on achieving

continuous improved business performance.

Core Strengths:

o Sales Promotion

o Competitive Market Analysis

o Strategic Planning Skills

o Event Planning

o Relationship Building

o Forecasting

o Client Needs Assessment

o Organizational/Time Management Skills

Professional Experience

GREENSBORO COUNTRY CLUB - Greensboro, NC, Marketing & Membership

Coordinator, April 2008 - Present

. Responsible for ongoing correspondence, promotion of membership sales

and client research.

. Actively network and coordinate prospective member events, tours, and

sales advertisements. Manage prospective member leads, follow-ups,

member referrals and membership inquires. Work closely with the

Membership Committee to encourage membership sales.

. Plan and assist in executing cub events, membership receptions, and

youth activities. Develop tactics to find and promote new events,

sponsored events and retain yearly events including tangible efforts

in marketing, entertainment, advertising, follow-up/event surveys and

site inspections.

. Process membership applications, accounts, tracking spreadsheets and

memberships files in club system.

. Coordinate and create club marketing efforts, website, monthly

newsletter, and new member orientations.

. Accountable for achieving the Marketing & Membership Department's

sales plan, budget, yearly goals and objectives by generating

prospective member leads and continued membership retention. Work

directly with other department managers to improve member retention by

connecting members with other members and the club through club

activities, communication, club wide event promotions and outstanding

customer service.

GREENSBORO COUNTRY CLUB - Greensboro, NC, Server, Committee Member,

September 2007 - March 2008

. Hired as a part-time employee after the completion of internship,

during my final year of college.

. Assisted with supervising dining room staff and training of new

employees.

. Communication committee member responsible for internal club

communication, employee newsletter and additional networking materials

club wide.

Greensboro Country Club - Greensboro, NC, Internship, March 2007 - August

2007

. University of North Carolina at Greensboro sponsored 12-Credit College

Internship.

. Learned all facets of club operation including sales, catering,

administration, marketing and purchasing.

. Assisted in planning club wide and member-sponsored events. Created

weekly event and budget forecast.

. Managed reservations, confirmations, and registrations of 1500 member

event requests.

. Trained in purchasing, calculating inventory cost, liquor cost and

control cost for all club departments.

Personnel Management INC. - Greensboro, NC, Staffing Assistant, June 2006 -

February 2007

. Staffed and filled the employment needs for clients in the triad

region. Coordinated interview schedules and interviewed applicants.

. Organized and maintained all applicant files in PeopleSoft and managed

the office budget. Processed drug screens, background checks,

applications and new employee information.

. Responsible for community networking, sales and client retention.

Assisted with advertising upcoming employment opportunities and career

fairs.

BALLANTYNE COUNTRY CLUB - Charlotte, NC, Receptionist, Activity

Coordinator, March 2003 - August 2005

. Maintained continuous communication with members, coordinated member

appointments and event registrations.

. Organized and assisted with developing and running youth and family

activities. Assisted with the development of monthly calendar of

events and the activity budgets for the functions.

Education

BA - Hospitality and Tourism Management, University of North Carolina -

Greensboro - 2008

Minor - Business Administration

GPA - 3.64/4.0 - Cum Laude Honors

Deans List - Spring 2005, 2007, Summer 2007, Fall 2007 - Chancellors List -

Spring 2007, Fall 2007

Activities

Alpha Delta Pi Sorority, 2005 - 2008 (Scholarship Chair - January

2006 - December 2006)

. Responsible for assisting sisters in maintaining a GPA minimum of 2.7

or above; coordinated a variety of incentive and reward programs for

sisters who improved and who went above and beyond the grade

requirement.

. Actively contributed to semester fundraisers, community service, and

campus fundraisers, and participated in various activities to support

philanthropy, and the Ronald McDonald House.



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