Sales Manager
Resume:
Charla E. Herbert
Nashville, TN 37212
E-mail: abj6g3@r.postjobfree.com
PROFESSIONAL EXPERIENCE:
Comcast Corporation, Norcross, GA
July 2005 - Present - Retail Account Executive
. Possesses complete knowledge and understanding of features,
benefits, product differences, and pricing of Comcast cable, high
speed internet, and phone services.
. Own a store territory that includes national, regional, and local
retail stores.
. Report on territories' sales performance and analyze growth
performance.
. Complete weekly administrative reports of sales data, scheduling
and weekly recaps.
. Responsible for weekly Comcast Store updates for the Southern
Division team.
. Consistently meet and exceed sales goals as established by local
market and corporate.
. Demonstrates problem solving skills in order to satisfy the needs
of customers, store employees, and managers.
. Develop and execute events and opportunities in coordination with
retailers to promote and sell Comcast products and services.
. Develop partnership with internal departments (ex. billing, call
center, technical operations) to ensure customer satisfaction.
. Partner with local systems to develop marketing programs for
retailers and maintain serviceability databases.
. Establish a rapport with assigned retail stores employees and
managers in order to promote and increase Comcast sales
. Facilitate training of retail store management and sales personnel
on Comcast products, retail processes, and promotions.
. Maintain the point of sale display and materials at retailers.
. Facilitated and launched Korean retail stores as Comcast Authorized
Dealers in Atlanta, GA.
Ann Taylor Loft, Norcross, GA
June 2003 - July 2005 - Assistant Store Manager
. Designated as Human Resources Manager responsible for scheduling
25+ associates and staffing for the store.
. Recruited candidates, reviewed background, conducted interviews and
decided if their qualifications met the needs of the business.
. Advised management on identifying and maintaining a high quality
staff.
. Developed associates to accomplish store business objectives
through coaching, training and motivation.
. Directed all payroll activities including yearly performance
evaluations, salary increases and benefits.
. Performed daily and weekly tasks such as business forecasting,
maintained floor leadership skills, and communicated daily goals
and assignments to associates.
. Executed merchandise presentation, restocking, and floor recovery
to maximize productivity.
. Provided exceptional client service by building strong
relationships with clients and role modeling the Ann Taylor service
standards.
. Served as Visual Merchandising Manager (6/03-1/05), overseeing all
operations of store presentation and product placement.
. Received BRAVO Certificates as recognition from District Managers
for sales exceeding $1000.
. Trended ahead of yearly sales goals and consistently exceeded
weekly sales goals.
EDUCATION:
University of Maryland Eastern Shore, Princess Anne, MD
B.S Human Ecology with a minor in Business Administration
University of Phoenix- Online Campus
M.S Psychology
Expected date of graduation -March 2011
Contact this candidate