Nicole Hejl
***** * ********* **** ****** AZ ****3
abj6f4@r.postjobfree.com
I am a recent college graduate seeking full time employment with a company
I can grow with. I am a current student at Northern Arizona University
pursuing a Masters of Educational Psychology in Human Relations. I would
like to start a career with a company that will allow me to advance in my
career as my skills advance. My future goals include attaining a PhD in a
Human Services field. I have managerial skills that include owning my own
business and managing employees. I also have call center experience which
makes me an excellent candidate for a position that require customer
service, phone skills and typing skills
Employment Information
Little Bitz Boutique
17701 W Cocoraque Lane Marana AZ 85653
Owner: Supervised three employees. Online retail sales company specializing
in children's and women's clothing and accessories. Sales, packing,
shipping, payroll, tax prep, and all other business related duties
06/05-05/10
Diamond Grove Estates
5151 N Kain Tucson Az 85705
Head Pool Monitor: In charge of ensuring that residents were adhering to
the community pool rules. Supervised 4 other pool monitors to endure they
were adhering to rules and regulations and performing their duties. In
charge of scheduling, ran meetings once per week to ensure monitors were
aware of new regulations.
05/05-06/08
Dun and Bradstreet
5210 E Williams Cir Tucson, AZ 85711-4473
Collections Rep: Inbound and Outbound collection calls, made payment
arrangements. Used a computer on a daily basis. Had to find strategic ways
to assist customers and find creative solutions to past due accounts.
09/04-01/06
Convergys
3760 N commerce Dr. Tucson AZ 85705
Technical support rep: provided tech support for fedex.com and other fedex
shipping services. Was a peer mentor for other reps and was a floor walker
assisting other reps
Education
Romeo High School 1996-1998 diploma received State Endorsements in Math and
Reading
Pima Community College 01/05-12/07 AA in Liberal Studies
Northern Arizona University 01/08-05/10 B.A.I.L.S./Sociology
Northern Arizona University 05/10-present M.Ed. Psychology in Human
Relations (in process)
Honors/Certificates
Arizona General Education Certification (AGEC)/ National Deans List
2006/National Deans List 2007/Honors Society 2006/Honors Society
2007/National Deans List 2010
Special Skills
CPR and First Aid Certified
References
Stephanie Escalante 520-***-****
Sonya Reed 520-***-****
Jen Thoma 520-***-****