Quality Control Administrative Assistant
Resume:
J ayson A. Russell
Columbus, Ohio 43229
*******@***.***
Qua l if ications
Kaplan University 1/08-8/10
Full Time Student
Allied Interstate, Inc. 9/06-7/07
Collector
• Collection of high balance American Express credit cards
• Training of new employees
• Maintaining constant standards of Fair Debt Collection Practices Act.
Search2Close Title Agency 07/05-8/06
Mortgage Recording/Closer/Post Closing
• Settlement statement preparation for first and second mortgage loan transactions
• Preparation and shipment of recordable documents as well as quality control (all states)
• Closing of conventional, non-conforming, and purchase transaction documents
• Quality control audit of all refinance settlement statements prior to closing
• Quality control of closed loan files, audit of employees work
Nations Lending 10/04-07/05
Closing Department
• Settlement statement preparation for first and second mortgage loan transactions
• Top producer for settlement statements throughout branch office
• Constant communication between client, inter-office staff and closers to ensure a smooth transaction
• Process loans for JPM Chase in all states
Self-Employed Contract Closer 1/03-10/04
Real Estate Transaction Closer
• Closed mortgage loans throughout the State of Ohio
• Maintained contact with clients to ensure complete customer satisfaction
• Explained loans and programs to borrowers to make them 100% confident they understood the product they
were obtaining
• Management of two employees
• Constantly exceeding clients expectations by professionalism, promptness and attention to detail
Stewart Service Center 6/00-12/02
Closing, Funding, and
Administrative Assistant
• Responsibilities included bookkeeping, training of employees, management of branch office procedures,
processing, closing of mortgage loans, liaison between clients and staff.
• Promoted within company due to outstanding performance.
• Traveled to branch locations for organization and training
Education
Kaplan University Graduated August, 2010 Chicago, IL
Associate of Applied Science in Information Technology
Summa Cum Laude honors, 4.0 CGPA, 7 time President Award Recipient
Member National Society of Collegiate Scholars, Iota Sigma Tau
Highland High School Graduated 1994 Sparta, Ohio
References Avail able Upon Request
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