Customer Service Sales

JOSEPH ANTHONY AYALA

*** * ******* ***

Tucson, AZ 85701

OBJECTIVE: To obtain a position, preferably related to finance.

EXPERIENCE: SHIFT LEADER

HOLLYWOOD VIDEO * Cash/Credit Card Purchase Processing

03/10-04/10 * Daily Closing of Cash Drawer

* Night Closing and Reconciliation

BOOKKEEPER

KNOWLEDGE COMPUTING ( A/P, Payroll Entry, & File Maintenance

12/08-09/09 ( Monthly Asset/Liability Account

Reconciliations

( Journal Entries

BOOKKEEPER

VALLEY OASIS POOLS & SPAS ( A/R, A/P, Payroll, & Clerical duties

05/05-12/08 ( Bank Reconciliation/Daily Deposit

Preparation

< Monthly AZ/City Sales Tax Preparation

< Opened New Accounts with Vendors

< Administrative (Lien documentation, C.P.A.

Relations,

Insurance, & resolving customer account

issues)

ACCOUNTING CLERK

TOUCHSTONE TELEVISION ( Journal Entries for Accounts Payable

PRODUCTIONS, LLC. ( Gathered vendor information over

telephone & fax

"DESPERATION" MOW ( Excel P.O. Spreadsheet Updating

10/04-01/05 ( Invoice matching for A/P check releasing

( Filing, Scanning, and Copying duties

TICKETING SALES AGENT

GREYHOUND LINES, INC. ( Customer Service (answered bus line related

questions, such

03/03-10/04 as policies and services)

( Computerized Credit Card Processing

( Provided customers with Schedule & Fare

information

( Sold bus line tickets

( Followed strict safety guidelines

( Helped train new hires (on-the-job

training, floor walker)

MARKETING INFORMATION SPECIALIST

DUN & BRADSTREET CORP. ( Updated Business Information Reports

11/00-05/02 through telephone interviews

( Marketed Financial and Credit-Reporting

products and services

( Performed Data-Entry and Internet multi-

tasking

( Hand picked to handle special international

campaigns

COMPUTER SKILLS: QuickBooks, MS Word/Works, Excel, PowerPoint,

Outlook, PSL Online,

TaxCut, ADP, CompuPay and CBIZ Payroll.

OTHER SKILLS: Personal Income Tax Preparation.

HONORS/AWARDS: Marketing Associate of the Month, D&B Tucson, August 2001.

Five-Time Employee of the Week, Greyhound

Lines, 2003-04.

EDUCATION: Pima Community College: Associate of Science,

Business Administration, 2000.

University of Arizona: Bachelor of Science,

Finance, 2002.

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