Engineer Manager
Resume:
SCOTT JENKINS
IA 50659
**********@*****.***
OBJECTIVE
Seeking an information technology job that takes advantage of my broad experience in software Skills
testing and telecommunications experience.
HTML/XH
TML
EDUCATION C/C++
Java
Business Administration, Bachelor of Science October 2005
JavaScript
DeVry University, Kansas City, MO
GPA 3.69/4.0 PHP
XML
B.S. in Business Administration, emphasis in Business Information Systems (BIS). Graduated Cum
Visual
Laude with 3.69 G.P.A., October, 2005.
Basic
MQ
EXPERIENCE messaging
Test Engineer II/Team Lead September 2006 – Present SQL
Sprint, Overland Park, KS (telecommute) MySQL
Oracle
Application tester and team lead for RPM (Robust Provisioning Mechanism) and CAPT (Cable
Partner order management) applications, which are the main applications supporting Sprint’s
AIX/Linux/
partnerships with cable companies to offer VoIP (Voice over IP) communication services.
UNIX
Responsible for leading on-shore and off-shore (Brazil) resources in system testing RPM, ICON, and
CAPT applications for major and minor Sprint releases, test case documentation, helping with code Windows
implementation to test or production environments, and production support procedures. Was Vista/XP/2000
involved in test data creation and maintenance of that test data for user groups doing any UAT
testing. Also responsible for interaction with customer user group and answering questions and/or Apache/To
troubleshooting any issues they have. (Same job duties as IBM job below.) mcat
Director, Quality Assurance & Release Management 2006 SUN
Steeprock Inc., Telecommute Solaris
Rational
Clearcase,
In charge of testing and release management for small bio-tech company. Responsible for daily
DDTS, Change
activities of other testers, including new feature testing, bug fix testing, regression testing, and the
Synergy
documentation of all results of those tests. Also responsible for setting protocol and procedures for
CMMI
handoff of code from development to test, and from test to migration into production environment.
Level 3
Test
Director
Test Engineer III, Team Lead September 2004 – June 2006
Mercury
IBM (Global Services Division), Overland Park, KS
Quality Center
Blue Zone
Sprint outsourced their IT division to IBM so made a seamless transition from Sprint to IBM, but
3270 emulator
performed my same job functions as before being outsourced. Was team lead of testing group for
RPM application, which is the main application for supporting Sprint’s partnerships with cable MQ Visual
companies to offer VoIP (Voice over IP) communication services. Responsible for creating test Edit
group from ground up and implementing testing, documentation, implementation, and production All MS
support procedures, as well as testing RPM code changes for major and minor Sprint releases. Also Office
applications
responsible for interaction with customer user group and answering questions and/or troubleshooting
any issues they had.
Test Engineer III, Configuration Manager June 1998 – September 2004
Sprint, Overland Park, KS
Configuration manager for Web and Application Development organization at Sprint (Advanced
Systems Engineering) supporting 10 employees and 3 contractors. Responsible for application
builds and code deployment into test and production environments when needed, and assisting 2 nd
level support in troubleshooting issues found in production environment. Also performed
application/database testing for order entry web pages that supported Sprint partnerships with
companies like Radio Shack to sell their long distance and Sprint PCS products, as well as a fraud
services application that saved Sprint $16 million over the first three years of service.
Software Analyst III, Team Lead, Trainer March 1993 – June 1998
MCI, Cedar Rapids, IA
Team Lead of the MCI Intelligent Services Network Console and Automated Response Unit (ARU)
test team, responsible for the results, training, and support of 6 employees. Worked on operator
services applications like 1-800-Collect, Follow Me, and MCI calling card. Analyzed user
requirements and helped in system design, development, testing, and implementation of applications
to meet those user requirements. Coordinated with users to ensure timely and efficient software
release installation. Helped with 2nd level support of production defect testing and resolution.
Communications Systems Circuit Controller (31N), Shift/Group Leader
May 1988 – July 1993
US Army / US Army Reserves, Germany / Waterloo, IA
Shift leader for U.S. Army Defense Communication System station at Donnersberg, Germany, in
charge of quality control, service, emergency rerouting, and maintenance on circuits running through
our station going to and from sites in the U.S. and throughout Europe and the Middle East.
Responsible for activities of 4 other service members.
Group leader for U.S. Army Reserve telecommunications unit, in charge of 2 technical control trucks
providing communications for field groups. Coordinated circuit testing and communication
readiness from those trucks, and responsible for reporting readiness data for internal, external and
independent requestors with appropriate, timely information and provide operational analysis and
advice to leadership.
RECOGNITION/AWARDS
Sprint Excellence Award 9/2009
Sprint Excellence Award 5/2008
Sprint Excellence Award 11/2006
MCI Presidents Club 4/1994
MCI Presidents Club 12/1994
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