MICHAEL B BAILEY
SAN ANTONIO, TX 78222
Career Objectives
Enhance an organization's productivity with my many
skills and work ethics in a steady, challenging work
environment.
Summary of Qualifications
Many years of management, customer relations, quality
assurance and personnel skills; purchasing and sales;
technical skills; I have an unusual good work ethic.
Work History
Aug 18, 2008 - Aug ILD Communications Corp - San Antonio, Texas
19, 2010 Telephone Operator
Telephone operator for companies such as Sprint, Time
Warner, Embark and many others. Assisted customers in
placing local, long distance, and international phone
calls. I was also trained for Court call where I was
liaison for the Courts and Attorney's when Attorney's
were allowed to appear by phone. Kept detailed records
of Court proceedings.
Dec 08, 1997 - May Alamo Precision Services, Inc. - San Antonio, Texas
30, 2008 Delineator Operator
I operated a delineator machine which is a highly
sophisticated machine used to analyze the amount of
natural gas leaving the wellhead or through the
pipeline.
There are very few of these machines throughout the
natural gas industry.
Feb 12, 1992 - Oct Yellow Railroad Transit (self employed) - San Antonio,
29, 1997 Texas
Contract Driver For Railroad
I drove railroad crews to their trains and other
cities throughout Texas
Apr 15, 1989 - Feb Diamond Shamrock Corporation - San Antonio, Texas
01, 1992 Store Manager
Processed customer transactions of purchasing grocery
items and gasoline.
Hired, trained, and terminated employees.
Handled large amounts of cash, made back deposits.
Maintained customer relations.
Processed vendor invoices for accuracy.
Issue receipts, refunds, credits, or change due to
customers.
Count money in cash drawers at the beginning of shifts
to ensure that amounts are correct and that there is
adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or
admission, and tabulate bills using calculators, cash
registers, or optical price scanners.
Issue trading stamps, and redeem food stamps and
coupons.
Resolve customer complaints.
Answer customers' questions, and provide information
on procedures
Aug 30, 1978 - Apr Lynn Sales and Supply - San Antonio, Texas
14, 1989 Owner
I sold maintenance, janitorial, and pool supplies to
the apartment communities in and around San Antonio
did all Bookkeeping, Accounts Receivable Accounts
Payable Sales and Delivery Purchasing Customer
Relations
Nov 16, 1977 - Aug Long John Silver Restaurants - Louisville, Kentucky
01, 1978 Store Director
I took possession of the store from the builder.
Cleaned and decorated the store. Hired and trained
employees. Stocked the store opened the store made
certain everything was running smoothly. Laid off
excess employees and moved on to the next location.
Apr 01, 1975 - Nov First Mate Seafood Restaurant - San Antonio, Texas
10, 1977 Store Director
Hired, trained, and terminated employees - Inventory
and placed orders - Quality assurance of food product
customer relations - I raised the sales volume from
tenth place corporate wide to third place I was
transferred to a store which was twelfth place and
raised their volume to second. I was selected to write
a Training Manuel and promoted to Vice president in
charge of training.
Mar 01, 1966 - Mar Southwest Lighting Products - San Antonio, Texas
20, 1975 Production Control Manager
Maintained a running inventory of all parts and
lighting fixtures - Scheduled all work for over fifty
assemblers, sixteen painters coordinated with plating
dept and metal fashioning dept. -Scheduled stock
chasers to pull all parts required for assembly
operations - Hired trained and terminated employees.
Apr 22, 1958 - Apr U.S. Navy - Texas
21, 1962 Meteorologist
In charge of three man weather office aboard ship-did
all surface and upper air Weather Observations -drew
weather maps for forecasting did the forecasting
-Encoded all weather reports to be sent out by radio
operators -Ordered all supplies typed reports -My
office was consistently ranked most accurate in Naval
Weather Service Pacific
Education
Jul 1958 - Mar U.S. Navy Class A and C Schools - Lakehurst, New
1959 Jersey
Education Level: 1 year college, technical or
vocational school
Major: Meteorology and Radiosonde
Graduated: Yes
Jun 1958 - Jul U.S. Navy Class P School - Norman, Oklahoma
1958 Education Level: 1 year college, technical or
vocational school
Major: Aviation Preparatory
Graduated: Yes
Sep 1957 - Jan James Millikin University - Decatur, Illinois
1958 Education Level: 1 year college, technical or
vocational school
Major: General
Minor: Science
Graduated: No
Training
Apr 15, 1964 - Jul Dale Carnegie Human Relation & Public Speaking
13, 1964 Public Speaking & Human Relations
Developing the art of public speaking in human
relations.
Status: Completed
Computer Skills
. Data Entry Terminal (PDT, Mainframe Terminal, etc)
. EMail Software (Outlook, Thunderbird, etc)
. Internet Browser (Internet Explorer, Firefox, etc)
. Peripheral Devices (Scanners, Printers, etc)
. Personal Computers
. Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak)