Customer Service Years Experience

Kellie Plunkett

*** ** **** **. *******, WA ***** 206-***-**** abj63l@r.postjobfree.com

qualifications

. Friendly and professional customer service skills

. Reliable and efficient in performing work-related tasks

. Maintain confidence and order with large groups

. 10 years experience working with children ages 6 months - 12 years and

their families

. Adult, Child, Infant CPR and First Aid Certified

. Intermediate conversational Spanish

education

Bachelor of Arts in History; Minor in European Studies: Spanish

Seattle Pacific University, June 2009

experience

Summer Camp Director: Skyhawks, Seattle, WA, Summer 2009, Summer 2010

. Prepared schedules consisting of sports drills and games for 20 - 40

children

. Maintained a safe environment for children in public settings

. Demonstrated strong communication with coaches, parents, and children.

Camp Counselor: Kids Entertainment Group, Coto de Caza, CA, June 2008 -

August 2008

. Worked with team to organize and supervise recreational activities

. Monitored groups of 15 - 30 children while creating a safe and enriching

environment

. Provided conflict resolution and discipline as necessary

Childcare Provider (Nanny) Private Homes; Seattle, WA, September 2007 -

Present

Girls Soccer Coach (3rd Grade, 4th/5th Grade); Seattle Country Day School,

Seattle, WA, Autumn 2007 and 2008

Track Coach (Middle School); Seattle Country Day School, Seattle, WA,

Spring 2008

Guest Services Provider: Valentine's Salon, Seattle, WA, October 2007 - May

2008

. Responsible for answering phones with friendly and inviting attitude

. Maintained organized schedules for several stylists

. Promoted sales of products and services to clients

. Managed clean work environment behind the front desk and throughout the

salon

. Edited and assisted with creation of promotional works on website

Children's Ministry Intern; Christ Community Church, Laguna Hills, CA June

2006 - August 2006

Office Assistant; GU Cancer Research Lab, Seattle, WA, October 2006 - June

2007

Receptionist; Escape Salon & Spa, Rancho Santa Margarita, CA, March 2004 -

June 2005

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