Manager Customer Service

Kenneth R. Carter

*** ***** **** **.

Hollister, MO 65672

Telephone: 417-***-****

SUMMARY

Career spans approximately two years experience self employed as a

Residential Appraiser, two years as a Sales Account Manager for RF/IF and

Microwave components, two years managing Human Resource requirements at a

Christian Conference Center and seventeen plus years of experience

managing, negotiating, purchasing, expediting, receiving and controlling

inventory of materials for multimillion dollar power & industrial

construction projects. Experience includes personnel hiring and

terminating procedures, orientation, development and administer of

personnel policies, procurement and warehousing procedures, expediting,

field accounting, payroll preparation, time keeping, and cost reporting for

Petrochemical, Power and Heavy Industrial facilities.

PROFESSIONAL EXPERIENCE

Wanzek Construction, Inc. - Fargo, ND 2010

Admin/Office Manger

. Supervise/Functionally responsible for daily timekeeping, personnel

files and payroll functions.

. Coordinate with personnel recruiter to insure that company and project

policies are in compliance.

. Developed control methods for the daily timekeeping

. Developed new personnel, payroll and timekeeping forms to assure

proper controls.

. Visual audit of accounts payable invoices for approval.

. Assisted in developing field procedures for Power and industrial

construction division.

Self Employed - Hollister, MO 2007 to 2009

Residential Appraiser

. Responsible to determine the Scope of Work

. Responsible to complete a visual inspection of the interior and

exterior areas of the subject property.

. Responsible to perform an appraisal according to the requirements of

USPAP

. Responsible to develop an opinion of market value

Mini-Circuits - Hollister, MO 2006 to 2007

Sales Account Manager

. Responsible for the processing of request for quotations.

. Responsible for the processing of all customer orders.

. Responsible for processing the return of defective materials or any

other parts a customer returned.

. Responsible to provide general customer service support.

. Responsible to mediate between customers and internal departments.

Stonecroft Ministries - Hollister, MO 2003 to 2005

Human Resource Manager

. Responsible for the processing of entrance and exit paperwork.

. Responsible for checking previous employment references.

. Responsible for the development and maintenance of policies and

procedures involving job descriptions, orientations and performance

reviews.

. Responsible for working cooperatively with headquarters on the

periodic review and revision of the Employee Handbook.

. Responsible for having adequate knowledge of the Employee Benefit

programs of Stonecroft Ministries and disseminating that information

to employees and potential employees.

. Work cooperatively with Executive Director in recruiting new

personnel.

S& B Engineers and Constructors, Ltd. - Houston, Texas 1986 to 2003

Admin/Office Manager/Buyer

. Functionally responsible for field purchasing and expediting effort,

including supervising field buyers if utilized.

. Negotiated pricing agreements, utilized client alliance for leveraged

pricing and delivery to meet project budget and schedule.

. Set up and maintained purchase order and vendor documentation files

per contract and client requirements.

. Coordinated with engineering and vendors on structural, piping, civil,

electrical material and fabrications.

. Coordinated with engineering and vendors on structural, piping, civil,

electrical material and fabrications.

. Visual audit of accounts payable invoices for contractual and P.O.

compliance.

. Review of inventory systems for small tools, misc. rental equipment,

FRC's and welding gas cylinders as applicable.

. Supervise/Functionally responsible for daily timekeeping, personnel

files and payroll functions.

. Coordinate with personnel recruiter to insure that company and project

policies are in compliance.

. Coordinated with engineering and vendors on structural, piping, civil,

electrical material and fabrications.

. Visual audit of accounts payable invoices for contractual and P.O.

compliance.

. Supervise Tool Room Attendant(s) daily functions.

. Supervise Project "Runner(s)" daily functions.

. Administer project petty cash fund.

(Projects information provided upon request.)

Education

South Houston High

Ozarks Technical College

Supervisor Training I and II

OSHA Education Safety Standards Training Course

OSHA Education Safety 10 Hr Training Course

Chevron Chemical Safety in Design Awareness Training

Quality Awareness Training

Microsoft Office

AS400

Viewpoint

Franklin Covey Time Management

Adobe Photoshop CS2 / Photographer

Residential Appraiser

Previous Employers

J. E. Merit

Mundy Company

Sagemont Church

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