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Customer Service Human Resources

Location:
Rogersville, MO, 65742
Posted:
October 05, 2010

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Resume:

Jacob Waldron

*** **** ***** ****, ***********, MO 65742

417-***-**** . abj61y@r.postjobfree.com

Objective To pursue an opportunity with an organization that would

utilize my inter-personal, cross-cultural communication

skills, experience and my academic training in Human

Services.

Education Evangel University

Springfield, MO 2008-2010

B.S. Human Services. Completed courses in Assessment and

Case Management, Human Growth and Development, Community

Intervention to Social Problems, Applied Group Process,

Statistical Analysis, Gender and Cultural Diversity, and

other courses related to Human Services.

American River College

Sacramento, CA 1998-2000

Courses in General Education, Oral and Written

Comprehension, Behavioral, Social, and Biological Sciences,

and Mathematics.

Skills

Interpersonal Skills

Outstanding Public Relations and Customer Services skills.

Excellent experience in dealing with people, knowledgeable

in computer applications, filling, multi-line answering

phone, typing, faxing, copying, organizational skill, and

assisting the public with dedication and devotion.

Customer Service experience with diverse population and

Community Relations experience.

Communication Skills

Ability to read, write, and communicate in Romanian and

English.

Communication proficiency between cultural settings.

Computer Skills

MS Word, MS Excel, MS PowerPoint. Proficient in Internet

research.

Professional City of Sacramento Department of Human Resources

Experience Sacramento, CA 2010

Human Resources Intern. Provided support at all levels of

administration. Worked on project for Employment &

Classification, Risk Management and Human Resources

Management.

Bodhi Salon

Springfield, MO 2008-2010

Stylist. Performed various tasks which include skills in

customer service, problem solving, communication and

interviewing techniques.

Clip Joint Salon

Springfield, MO 2008-2010

Stylist. Performed various tasks which include skills in

customer service, problem solving, communication and

interviewing techniques.

Fair Oaks Home Care

Fair Oaks, CA 2001-2003 Licensee/ Administrator.

Administered the Facility in accordance to California law

Title 22, established policy, programs and budget. Developed

an administrative plan and procedures to ensure clear

definition of lines of responsibility, equitable workloads,

and adequate supervision. Responsible for all the

administrative tasks, assessment & case management, staff

training, recruitment and coordination of medical

appointments. Provided services of residents' pre-admission

appraisal.

Auto Parts Group

Sacramento, CA 1997-2001

Office Manager. Administrative duties, staff training,

recruitment, solved customer problems, online merchandise

sales, staff scheduling and coordination.

Volunteer BMW Farms Christmas Food & Toys Drive

Experience Portageville, MO 2007-2009

Group Leader and Coordinator. Directed and coordinated four

groups in distributing charitable goods to needy families.

Developmental Center of the Ozarks

Springfield, MO 2008

Volunteer. Assisted teachers and staff with the supervision

of clients in the Head Start Program. Assisted staff with

special needs clients in small group setting.

St. Thomas Orthodox Church Greek Festival

Springfield, MO 2007-2008

Site Leader. Led a group that organized and cleaned the

festival site

Northridge Church of God

Sacramento, CA 1998

College Director. Led and organized programs for college

students in the church and community.

REFERENCES UPON REQUEST



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