Objective

To be given an opportunity to become a contributing member of your

organization in the claims management area.

Qualifications

Over the past few years I have gained considerable knowledge and experience

in the marketing, communications, & customer service fields. I've

diversified my experience level from PR to sales to mid-management in very

different career veins. In my most recent endeavor, I've honed my ability

to work in a team atmosphere and have learned valuable management skills.

In four years plus working for Wisconsin Mutual I have grasped a full

knowledge of the claims process, learned the basics to underwriting, and

gained further marketing experience. I have also been an active participant

in bringing forth ideas and strategies to improve the overall claims

process at WMI. I have three years of experience in media relations working

within the athletic department at the University of Minnesota where my

writing was published and I contributed to the creative development of

media guides, programs, brochures, and other marketing collateral. In my

career I've also gained marketing and sales experience working for MPI Coin

Inc., MarketLine Research Inc. and Office Max.

Education

2005. University of Minnesota

- M.Ed. Kinesiology (Sports Management emphasis)

- 3.857 G.P.A.

2001-2004 University of Minnesota

- B.A. Journalism (Public Relations Emphasis)

- Political Science minor

- 3.478 G.P.A.

Experience

Claims Representative, Wisconsin Mutual Insurance Co.; Dec. 2006 - present

I manage the Milwaukee claims office for Wisconsin Mutual Insurance. I deal

with all liability, personal injury, medical payment, property claims that

occur in Southeastern Wisconsin. I handle subrogation procedures &

arbitration hearings with other insurance companies as well. I coordinate

claims investigations, make adjustments on claims and make decisions on

coverage/denials to claims. I have honed management skills in working with

inside adjusters and my claims assistants, and have gained valuable

experience in teamwork by working on projects with other adjusters,

supervisors, underwriters, agents, our legal team, clients and contractors.

Sr. Sales Associate, MPI Coin Inc.; Dec. 2005 - Dec. 2006

With this position I managed over 650 current accounts with the company,

providing them with marketing advice, customer service and selling them

items from MPI's product line. I also worked on campaigns to bring in new

accounts to the company, and attended trade conventions for financial

institutions to find prospects for new business. I aided in numerous

projects in the areas of product development, employee training, business

proposal drafting and graphic editing.

Graduate Assistant, University of Minnesota Athletic Communications; 2003-

Dec. 2005

Feature article writer for game programs and gophersports.com website,

assistant coordinator for Gopher football press conferences, assisted in

creation of media guides for football, men's basketball, and women's

hockey, updated gophersports.com website, assisted in television and radio

broadcasts of Gopher sporting events, conducted research projects for

sports information directors, administration staff and the media, worked at

numerous Big Ten and NCAA championship events.

Secondary media contact for teams:

Women's Hockey, Men's Hockey, Women's Soccer

- Main feature writer for soccer, football, men's and women's hockey (also

wrote extensively for men's & women's basketball)

- Overlooked student athletes during open questioning

- Coordinated website summaries of press conferences

- Primary student contact for football

- In charge of coordination of football information in the office for road

games

- Wrote bios for U of M Hall of Fame candidates

Honors

Dean's List 4 semesters of college, Certificate of Completion in Practical

Property Training 101 from Fox Valley Technical College, Certificate of

Completion in Claim Handling Principles & Practices (AIC 33) from AICPCU

(American Institute for Chartered Property Casualty Underwriters).

Contact this candidate