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Administrative Assistant Quality Control

Location:
Fayetteville, NC, 28312
Posted:
October 05, 2010

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Resume:

Narissa Huntley

704-***-****

Email: abj5z2@r.postjobfree.com

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Objective: Seek the Challenging Position of Administrative Assistant

A highly equipped Administrative Assistant with experience in performing a

variety of administrative and staff support duties for a specified

department, which require a range of knowledge and skills of organizational

procedures and policies; directing and assisting visitors, and resolving

administrative problems and inquiries; composing, editing, and proofreading

correspondence and reports, and preparing a range of administrative

documents.

Experience:

2010-present True Care Home Care Agency, Angier, NC

Administrative Assistant/Human Resource Manager

. Coordinate with various staff for operational support

activities for the company.

. Provide administrative/secretarial support such as

answering telephones, assisting visitors and resolving a

range of administrative problems and inquiries.

. Schedule and coordinate meetings, interviews,

appointments, events and other similar activities for

supervisors.

. Handled all official company correspondence efficiently

and upgraded all office filing systems.

. Typed entire company documents and correspondence and

created a systematic and reliable computerized database.

. Responsible for conducting orientation for new employees

who joined the company.

. Maintaining office co-ordination: maintaining co-

ordination and link between the department/person and the

rest of the office.

. Creating and maintaining office documents: office

documents such as, invoices, reports, data sheets have to

be created and maintained by an administrative assistant.

. Ensure that client and employee relations have to be

maintained and any complaints or problems have been

resolved.

. Maintaining the company's website

. Maintain a calendar and co-ordinate the workflow and

meetings

. Supporting the staff when assigned

. Conduct all billing inquires on behalf of the company by

posting all charges and payments to major insurance

companies including Medicaid.

. Maintaining compliance on all current and updated state

regulations regarding the operations of home care

policies and procedures.

2010-2010 United States Census, Fayetteville, NC

Census Enumerator

. Planned work by reviewing assignment area to determine

organization of neighborhoods and locate households for

conducting interviews.

. Conducted interviews with residents in assigned areas by

following stringent guidelines and confidentiality laws.

Explained the purpose of the census interview, answered

residents' questions, elicited information following a

script, and recorded census data on forms.

. Assessed quality control levels on selected addresses,

determined which samples passed or failed, and maintained

records for quality control verification.

. Complied with accuracy standards while maintaining high

production rates.

. Maintained records of hours worked, units produced, miles

driven, quality control results, and expenses incurred in

the performance of duties.

. Met daily with supervisor to review and submit work, and

receive additional instructions.

2007-2009 St. Mary's Home Care Agency, Fayetteville, NC

Paraprofessional, Certified Nursing Assistant

. Provided case management services for Dual Diagnosis

(MH/MR) adult consumers.

. Presented cases in the treatment team meetings.

. Assisted treatment team in developing triggers (treatment

goals) and developing discharge plans.

. Evaluated and documented consumer's progress towards

their goals

. Provided crisis intervention as needed

. Helped consumer's made their own choices, so they can

establish their own identity, and lead a normal life the

best of their ability.

. Provided 1:1 support and guidance to the adult population

in their own home or community and promoted health and

safety of the consumer at all times.

. Educated and guided the consumer to develop competency in

home maintenance

. Educated and guided the adult consumer to identify

opportunities to develop meaningful participation and

relationships in their community.

. Educated adult consumer in establishing regular routine

in taking prescribed medications and be familiar with the

potential side effects of such.

. Observed, reported, and documented any changes in

consumer behavior.

Education:

2000-2004 Albemarle Sr. High School, Albemarle, NC

High School Diploma

. Beta Club

. Rotary Club Scholarship

2005-2009 Fayetteville State University, Fayetteville, NC

BS Psychology

Skills:

. Superb skills using Microsoft Word, Excel, and PowerPoint

to expedite work assignments

. Highly skilled in preparing reports, correspondences and

office memorandums for multiple distribution;

. Tremendous ability to work under pressure and maintain

calmness in highly stressful situations;

. Highly capable of maintaining a schedule and working

within established guidelines to complete assignments

efficiently;

. Excellent ability to work independently without direct

supervision to accomplish assigned duties and tasks

Volunteer Experience:

. Fayetteville Urban Ministry, Find A Friend

Membership:

. Order of Eastern Star

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Contact this candidate