OLIVIA MOORE
Saint Louis, MO 63138
Phone: 314-***-****
Fax: 314-***-****
abj5v4@r.postjobfree.com
Objective
Seeking new challenges in Human Resource. A challenging position which
effectively utilizes my professional astute ability. An executive position
in a progressive organization that offers opportunities for advancement.
The opportunity to join a rapid growth organization that has a need for a
self-motivated articulate individual, with an proven track record in
customer relations. Looking for the opportunity to make a difference in
Human Resources.
Experience
SJS INVESTMENTS Mortgage Consultant St. Peters
January 2009 - Present
Originate and process over 70 mortgage loan applications per month
to assist borrowers who are in need of financial services in regards
to purchasing a home or refinancing a current mortgage.
Solidify contacts with local realtors, contractors, financial
advisors, and other referral sources and meet all potential
borrowers, and inspect all properties for requested financing.
Review and analyze loan transaction packages for preliminary
approval or denial in accordance with bank guidelines.
Assemble all required documentation for processing and underwriting
on each. transaction, and prepare and present all related deal
points to Loan Committee when required.
Manage reports, and assist customers with insurance and financial
needs.
GATEWAY MORTGAGE GROUP, LLC
Mortgage Consultant
St. Louis, MO
August 2005 - December 2008
Originated and processed over 60 mortgage applications per month for
home purchases, refinance, and new home construction.
Gathered information about clients and businesses to ensure that an
informed decision is made regarding the quality of the loan and the
probability of repayment.
Analyzed and verified the financial information to determine the
client's credit worthiness and ability to pay, according to
guidelines and policies.
Communicated extensively with a variety of agencies including; title
companies, appraisers, wholesale lenders, and realtors to assist in
completing the loan process.
PROBITY NATIONAL MORTGAGE
Loan Officer/Processor
St. Louis, MO
Prepared and processed 60-70 loans based on mortgage loan
applications received.
January 2003 - July 2005
Verified all documentation provided by the applicants to determine
if they qualify for a loan.
Maintained current knowledge of new products, government policies
and procedures to increase customer satifaction.
Effectively communicated with third parties such as appraisers,
realtors and title companies to ensure a timely closing.
MONSANTO COMPANY
Research and Development Buyer
St. Louis, MO
April 2001 - September 2002
Interviewed potential suppliers and reviewed bids to ensure pricing,
quality and service requirements, were met and exceeded at all
levels.
Increased purchasing discounts for research products and services by
leveraging the spend to create national and global contracts.
Planned, organized and coordinated supplier vendor shows to promote
new and innovated products and services for the internal customers.
Managed and promoted diversity suppliers through mentoring and
sponsorship to ensure equal consideration based on competitive
prices, quality and service.
MONSANTO COMPANY
Transactional Systems Specialist
St. Louis, MO
April 1999 - May 2001
Trained internal customers to submit expense reports for trave
reimbursement, resulting in a more timely expense reimbursement and
a 45% reduction in call center inquiries.
Negotiated, on behalf of the internal customers, with corporate card
account managers to resolve complex situations to each party's
satisfaction.
Handled difficult client vendor negotiations and complex situations
to each party's satisfaction while maintaining company objectives.
Managed the corporate credit card relationship which included
processing ovrr 3000 new and terminated card applications and
renewal and reinstatement request to ensure internal customers'
needs were met and exceeded in timely manner.
Audited corporate card accounts by monitoring account activity,
investigating unusual card usage, creating data reports to support
research, resulting in a two-million dollar recovery in credit
balances and in a 40% reduction of corporate expenses.
Education
WEBSTER UNIVERSITY
Bachelors of Art Human Resource Management GPA: 3.5
ST. LOUIS, MO
1998