Years Experience Customer Service
Resume:
Mary Livingston
Guyton, Georgia 31312
Phone: 912/660 8339
Email: *****************@*****.***
SUMMARY OF QUALIFICATIONS
BS degree in Social and Behavioral Science
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12+ years experience in management and supervision
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7 years experience in supply management and procurement
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4 years experience managing buildings and grounds maintenance
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4 years experience managing a fleet of leased vehicles for Army Battalion
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4 years experience initiating, organizing and tracking financial liabilities of property loss
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Statistical analysis and reporting
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Expertise in the areas of request, procurement, receipt, storage and allocation, issue, turn in
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and accountability of two different units' multi million dollar inventories
Strong information tracking and management capabilities
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Experience in shipping and receiving all Federal Express, UPS and DHL packages for
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Battalion
Strong planning, organizational and leadership abilities
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Extensive business office skills
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Thorough knowledge of all automated office equipment
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60+ words per minute
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Strong marketing and communications background
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Excellent understanding of computer to include: Microsoft Excel, Microsoft word, Microsoft
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Works, Word Perfect, MS Word, SAMS, SARSS, ULLS G, PBUSE, AVION, and various other
data bases
WORK EXPERIENCE
International Development Resources, Inc./Dyncorp International
August 2004 present
3/160th SOAR, Hunter Army Airfield, Savannah, GA
Supply Technician/Specialist
Two years management and maintenance of special operations unit's multi million dollar
Organization Clothing and Individual Equipment and Class II warehouse, specializing in the areas
of request, procurement, receipt, storage and allocation, issue, inventory control, turn in and
accountability; preparation and maintainenance of soldier issue files for all personnel assigned to
the unit; responsible for the turn in of all unserviceable and excess equipment;
management of the automated record keeping system in the OCIE through AVION, ULLS, and
presently, PBUSE; procurement and management of all Class II supplies for Battalion
Four years experience for the S4 of same unit, specializing in information management of a
multitude of areas: management of facility improvement and maintenance; tracking of all Battalion
buildings and barracks work and service orders; submission of telephone and automated
equipment work orders; initiation and management of reports of survey which are now called
financial liability investigations of property loss; management of all leased vehicles for the Army
battalion; provided monthly barracks statical data reports to CSM and DPW; arranged shipping of
all Federal Express and DHL packages for Battalion; maintained tracking data base for such.
L3 Communications/Vertex Aerospace
March 2003 March 2004
127th ASB, Katterbach, Germany (2 months) Baghdad, Iraq (10 months)
Production Control Technician
Created and maintained work orders on helicopter maintenance and parts repair. Prepared daily
reports on maintenance provided.
Supply Technician
Provided logistical support for Army on contractual basis. Fully trained and knowledgeable of
Army supply systems, procedures, records, forms, and methods of handling, storing and issuing
equipment and supplies with knowledge of manual and mechanized methods of supply
administration. Ordered and tracked status on all aviation parts to include over 5,000 bench
stock items and 900 to 1,000 parts load list items valued at up to and over $200,000.00 each.
Provided daily reports on dollar value of orders. Created systematic bin, shelf, and connex
locations for all parts upon arrival in Iraq. Maintained, moved, inventoried, and disbursed all parts
load list and bench stock items. Maintained daily record book of recoverable parts that were
signed out and received for turn in and/or repair. Prepared and tagged parts that were brought to
the supply department for return to supply support activity warehouse (SSA). Drove vehicle to
warehouse to pick up and turn in parts on a daily basis, received parts from customer bin, and
processed the material release orders in computer upon receipt of items. The computer program
used was SAMS (Standard Army Maintenance System). Provided reports of status on a bi
weekly basis. Provided continuous customer service. Trained, not licensed, on fork lift.
Warehouse Issue Technician
Requisitioned and received supply items, maintained stock bins and inventory records. Fully
trained and knowledgeable of Army warehouse supply system, procedures, records, forms, and
methods of handling, storing and issuing equipment and supplies. Knowledge of manual and
mechanized methods of supply administration. Examined material delivered to 35 40 Army units
to verify if type specified. Moved and/or transported material from one department to another,
using hand truck or industrial truck. Placed materials and supplies in customer bins and in bulk
item area of warehouse yard. Tracked status of items. Issued all parts and verified parts
received by customers. Compiled perpetual production records in order to locate material in
process of production, using Army manual or Army computerized system SARSS (Standard Army
Retail Supply System).
Stock Control Technician
Fully maintained all incoming and outgoing procedures of Army warehouse (SSA) every two
hours, thereby monitoring all orders for 35 40 Army units on a continual basis. Placed orders and
tracked all order statuses by communicating with suppliers through SARSS. Maintained
inventory, prepared reports of discrepancy, built item catalog, provided customers with daily
status of parts by making and distributing computer disks to all units, communicated with and
provided reports for receiving, issue, storage, and turn in sections of the warehouse, assisted
Army personnel by writing memos.
EDUCATION
• Bachelor of Science, Social Work, University of Alabama at Birmingham, AL 1988
• Associate of Science, Lurleen B. Wallace State Junior College, AL 1985
• Secret Security Clearance applied for in 2004 and obtained
• Stateside drivers and USAREUR license
REFERENCES
Will be happy to provide references and or information on job experience upon request.
Contact this candidate