Customer Service Human Resources

Melissa S. Hanson

**** ****** **

Bellefontaine, Oh 43311

Ph- 937-***-****

Email- *******@*******.***

Objective

To obtain an administrative position working for Marriott to not only gain

experience for myself, but also to advance within the company.

Employment

ODW Contact Services June 2009-Current

Administrator/ Human Resources Urbana, Oh 43078

Duties include: Tracking and developing spreadsheets for various

information including production and personnel. Handling of confidential

data/personnel file information. Record keeping and retention. Expense

reporting, cost cutting and budgeting. Employee payroll. Supply orders.

Benefit enrollment. Ensuring that policy and procedures are being followed

accurately.

Woodforest National Bank October 2007- July 2009

Assistant Branch Manager Urbana, Oh 43078

Duties included: Providing excellent customer service. Sales of products

and services. Manage employees and work as a team to achieve a common

goal. Critical thinking and problem solving. Create schedules. Ensure that

the vault and teller drawers were in balance on a day to day basis. Record

keeping and retention.

Kohls November 2005- October 2007

Housewares Supervisor Dublin, Oh 43017

Duties included: Providing excellent customer service. Train and give

direction to employees. Organize and follow through with floor sets and

merchandising. Problem solving.

Education

Hocking College Associates Degree- September 2005

Culinary Arts Nelsonville, Oh

Chillicothe High School Diploma- May 2003

General Study Chillicothe, Oh

Skills

Use of Microsoft Office programs. Use of copiers, scanners, fax machines,

shredders, postage scales, laminators. Attention to detail but still

ensure timeliness with all projects. Can quickly pick up and adapt to

learning new information or training. Flexibility and ability to multi-task

References

Available upon request

Contact this candidate