Manager Customer Service
Resume:
Cheryl L. Barnes
***** ***** ******* ****** ***. 201
Tampa, FL 33624
Cell: 813-***-****
E-mail: abj5rg@r.postjobfree.com
October 2010
Having achieved many goals in my career in office management with various
types of industries, I am interested in expanding my professional horizons
by seeking new challenges in the area of Healthcare - Insurance Billing
and Medical Coding. In November 2008, I graduated with a 4.0 grade score
and with perfect attendance. I also completed 40 hours of internship at a
busy Pediatricians office using Practice Partner Software. I am interested
in a position with your company and have enclosed my resume for your review
and consideration.
As a team member of your organization, I bring the following experience and
qualities:
. Extensive background in accounting
. Excellent customer service skills
. Reliability, good organizational skills and the ability to look at
challenges as opportunities
. Motivated and energetic person with a consistent dedication to my
work.
. Also possess good sales and marketing skills
I would greatly enjoy having the opportunity to put together my previous
work experience and ethics with my current achieved medical knowledge. If
your business is in need of a dedicated, hardworking and enthusiastic
person, I would like to talk with you regarding the success that we might
achieve together.
Thank you for your consideration,
Cheryl L. Barnes
Cheryl L. Barnes
15027 Arbor Reserve Circle Apt. 201
Tampa, FL 33624
Cell: 813-***-****
E-mail: abj5rg@r.postjobfree.com
OBJECTIVE: To find a challenging position with a company where I can
grow professionally using my extensive business skills, sales
experience, loyalty and dedication along with recent medical
certifications in the field of Insurance Billing and Medical Coding.
EXPERIENCE
Dr. Karla Ledoux-Coton, D.O., Tampa, FL 1/09 -
present
Office Manager
. Register new patients
. Check Patients In and Out
. Bill all types of services from patients seen in office to ordering
HHC
. Process and collect all denied claims
. Insurance verification
. Prior authorizations, Referrals, calling in prescriptions, etc.
Accomplishments
. Responsible for correcting 4 months of incorrect billing
. Promoted to office manager in March, 2010
Ultimate Medical Academy, Tampa, FL 4/08 - 11/08
Student
. Successfully completed six month accelerated billing and coding
program.
. Courses included a complete and thorough study of insurance policies,
third party insurance providers, and how physicians and/or facilities
receive reimbursements for services and treatments. Also the study of
the human body, disease, and medical procedures.
. Trained and reviewed medical field application software which included
extensive training with Medical Manager patient software.
Budget Self Storage, Tampa, FL 8/05 - 3/08
Property Manager
. Management duties performed included: month end balancing and
reporting; marketing strategies; complete property maintenance
management; staff hiring, scheduling, and supervision; general
property oversight; and direct reporting to the owners.
. Managed all office transactions, data input, bookkeeping, customer
assistance, unit rentals and sales.
. Monitored all monthly bills for the property and scheduled bids,
maintenance and major repairs.
. Paid monthly expenses and balanced income using QuickBooks for
accounting and Excel for owners.
. Kept store inventory, petty cash, deposits, and company bank and
credit card balances.
. Position required 45 plus hours per week (including weekends) and
included after hours security by phone accessibility 24 hours, 7 days
a week.
. Used Microsoft Outlook, Digi-Gate, Site-Link, and PC-Charge software
for customer transactions.
Kane's Furniture, Tampa, FL 12/04 - 8/05
Sales Consultant
. Greeted customers and assisted them in selecting home furnishing
that best suited their family's lifestyle, taste and budget.
. Met required company quotas and requirements.
Arbor Properties, Austin, TX 8/03 -
8/04
Office Administrator
. Responsible for weekly communication with more than 59 apartment
managers on rent rolls, bills, damage reports and other property and
tenant reviews.
. Responsible for inventory control and disbursing inventory items to
the 59 properties
. Answered calls and analyzed caller situations with the corporate
office.
. Assisted the accounting department with all types of spreadsheets and
data entry per property regarding rent paid, rent due, occupancy,
rentable and nonrentable units and other individual property reports
. Assisted properties with weekend management coverage.
David W. Steen Attorney At Law, Tampa, FL 5/02 - 8/03
Bookkeeper
. Processed and managed accounting for attorney clientele.
. Managed and balanced both trust and operating accounts.
. Developed an excel spreadsheet to track, market and study all
billable hours.
. Assisted paralegals with typing and filing client related forms.
. Organized many marketing avenues for private attorneys to generate
business.
Telecommunications Companies, Texas, Mississippi, Florida
1985 - 2002
Office Manager/Bookkeeper/Sales
. Managed all day-to-day office administration which included: inventory
control; ordering supplies, marketing literature and printing; and
typing all correspondence and proposals.
. Responsible for all accounting functions: accounts payable/receivable;
invoicing, annual budgets and preparing all monthly, quarterly and
yearly financial reports.
. Responsible for the corporate bank account which included balancing
statements, making deposits, petty cash account, etc.
. Made sales presentations.
. Responsibilities also included customer service duties.
EDUCATION
Ultimate Medical Academy for Medical Billing & Coding, Tampa, Florida
Graduated November, 2008
Art Institute of Houston
Two Semesters of Interior Design
TECHNICAL SKILLS
Microsoft Word, Excel, Outlook, Explorer, SiteLink, DigiGate, PC-Charge,
Peachtree, and QuickBooks, Medical Manager, Practice Partner
REFERENCES
Catherine Robertson
Professional Relationship: Co-worker at Storage Facility, 2 years
Charlene Niles,
Professional Relationship: Customer, 4 years
Jayne Pergola
Professional Relationship: Personal acquaintance, 13 years
Contact this candidate