Customer Service Sales

Richard Iliff Home Phone: (***)

**** ******** ***** ***-**** E-mail:

Madison, WI 53716 abj5r8@r.postjobfree.com

EDUCATION

University of Wisconsin - Madison Madison, WI Dec 2008

- Bachelor of Arts in Communication Arts

- Mathematics Certificate (Minor)

Madison Area Technical College Madison, WI

- General Studies, Mathematics

La Follette High School Madison, WI

- Member of Math Team.

WORK EXPERIENCE

University Book Store Madison, WI Dec 2009 - Feb

2010

Textbook Department

. Stocking textbooks and customer service.

A-1 Furniture and Bedding Madison, WI Aug 2006 - Dec 2007

Warehouse Employee

. Retrieved furniture with forklift and prepped and assembled for

future orders.

. Unloaded and sorted items from merchandise trucks.

. Loaded out furniture items for customers into their vehicle.

. Opened up and closed the store.

Toys "R" Us Madison, WI May 2001 - Feb 2006

Sales Clerk/Storeroom Employee

. Acted as warehouse leader for a year, organizing warehouse team for

some duties; trained new warehouse employees.

. Was familiar with almost every sub-managerial position.

. Unloaded, sorted and stored items from merchandise trucks.

. Responsible for the delivery of larger items from the storeroom to

the customers.

. Worked cash register and sales floor.

ADDITIONAL SKILLS

- Broad experience with MS Word and MS Excel. Strong general computer

skills.

- Strong problem solving skills and great attention to detail.

- 50 wpm typing skills.

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