ARTHUR T. ISOM
Address: **** *. ******** ***. ****** 47303
Phone number: 765-***-****
Email:abj5qa@r.postjobfree.com
Objective: to secure a position that allows me to contribute to overall
growth of a successful company.
Education: Muncie Central High School 1996-2000
Ball state university 2001- 2003
Skills : Computer skills - windows, vista, mac
Customer/employee relations
Expert salesmanship
Interpersonal skills
Employment:
April 10 - present (Flextronics) Verizon wireless
technician
Area technician:
. Inspect and solve all in customer in store phone problems issues
. Troubleshoot all embedded air cards and wireless air cards successfully
. Perform software upgrades on all model phones
. In charge of education of new products and procedures as they launch
November 09 - April 10 Radioshack
store manager: In charge of overall performance of employees
. Staffing and recruiting employees
. Keep accurate inventory of three stores
. Achieved monthly sales goals
. Head merchandiser
September 08- November 09 PCS Mobile Solutions
? placed orders accordingly for merchandise ( accessories and phones)
? in charge of marketing plans for the 4 regional stores
? coach employees weekly on performance
? led company in accessories sales the 3 consecutive months
August 05- September 08 Sprint kiosk (radioshack)
. Area wide senior store manager: In charge of overall performance of
employees and other store managers
. Staffing and recruiting employees
. Keep accurate inventory of three stores
. Achieved monthly sales goals
. Lead conference calls
March 02 - August 05 Best Buy
. Senior salesman (wireless department)
. Constructed weekly schedule to allow for reasonable labor costs
. Resolved customer conflicts
. Activation of three carriers (AT&T, Verizon, Sprint)
. Awarded top salesman of the month (July 04 -Oct 04)
References: upon request