SHAY BOSTWICK

**** ***** *** **** ? Lookout Mountain, GA 30750

abj5pe@r.postjobfree.com ? 228-***-****

SUMMARY OF QUALIFICATIONS

? Excellent communication skills demonstrated by effectively

addressing customer

complaints and fashioning satisfactory solutions, and working

with other departments to guarantee successful events

? Experience in assisting with concerts and special events for groups up

to 8000, which

involves crowd control, handling artists' special requests, and set

ups for shows

? Exceptional organizational skills, including directing large crowds in

a safe and efficient

manner, creating itineraries for guests' trips considering their

interests and allotted time,

and creating systems for managing multiple events effectively

? Ability to multi-task proven by coordinating multiple events

simultaneously, and supervising event staff, while meeting advertising

and event deadlines

? High attention to detail demonstrated by inspecting facilities before

event to ensure complete set ups, and managing all aspects of events

from inception to completion

? Computer skills include proficiency in Microsoft Office

EDUCATION

SOUTHWEST MISSOURI STATE UNIVERSITY (MISSOURI STATE), Springfield, MO

Bachelor of Science in Hospitality and Restaurant Administration

Degree awarded in December of 2004, GPA 3.3/4.0

WORK EXPERIENCE

Grand Biloxi Casino, Hotel, & Spa, Biloxi, MS

Marketing Coordinator, July 2007-July 2010

? Planned and coordinated promotions and special events, overseeing

all aspects including advertising, budgeting, and execution of

events

? Supervised Special Event staff, ensuring events were executed

properly

? Collaborated with multiple departments and outside vendors to

achieve desired goals

? Resolved customer service issues in a timely and professional manner

? Created new ideas for events, based upon post analysis and market

trends

Aramark, Denali Park, AK

Tour Coordinator, May 2006-September 2006

? Coordinated guests' vacations, including selling tours and creating

trip itineraries

? Assisted Tour Directors with arranging room and trip details for

cruise groups

Aramark, Monroe, LA

Catering Associate, August 2005-April 2006

? Collaborated with event planners to create set ups unique to

function's needs

? Managed some offsite catering events, overseeing extra staff and set

ups

Ozark Empire Fairgrounds, Springfield, MO

Event Planning Internship, June 2004-November 2004

? Organized 5K run for 100 people, managing all advertising and

financials for race

? Handled entertainment contracts for performers, including catering

requests,

distribution of tickets, and all correspondence

Contact this candidate