Manager Quality Assurance

RANDY A. SMITH SR

*** ******* ***** *****, ********* LA 71446

Home: 337-***-****, Cell: 337-***-****

*****.*.*****@**.****.***

OBJECTIVE:

SUMMARY OF QUALIFICATIONS

. 21 years of Logistical and Maintenance Experience in the United

States Army.

. Proficient in Army STAMIS systems to include:(ILAP, ULLS-G, ULLS-

S4, PBUSE, SAMS 1/2).

. Government Active Secret Security Clearance.

. Proficient in Microsoft Office Word, Excel, Access and Power

Point.

WORK HISTORY

POV-Site Manager August 2009 - Present

Agility DGS, Fort Polk, Louisiana

Duties: Serves as the Site Manager for Fort Polk's Privately Owned Vehicle

(POV) storage operations; supervises three subordinates in daily

operations. Manages the flow of equipment with regards to storage

operations; develops operating programs and forecast tasks for future

planning; instrumental in procurement to obtain the necessary items for

daily operations; works closely with local vendors to ensure goods arrive

and are in satisfactory condition; trains subordinates on maintenance

operations and web base data programs; manages the AP11 financial reports

to ensure billing and accounts are maintained and that there are no

discrepancies; submits daily and monthly reports to the Contractor Office

Representative and Senior Management; works with the Program Manager and

Deputy Manager daily with regards to personnel actions and operational

storage planning for Fort Polk; interacts regularly with Army Senior

Leadership

Quality Assurance Representative September 2007

- August 2009

Honeywell International Inc, Fort Polk, Louisiana

Duties: Provides oversight and developed quality control measures to ensure

compliance with Army supply and maintenance policies and procedures.

Assists in the development of methods and processes to economize and

expedite the Left Behind Equipment (LBE) process. Liaison between

collection point Primary Hand Receipt Holders, Project Manager, Operation

Manager, Property Book Office and supporting agencies while providing

oversight on change of hand receipt holder process. Perform supervisory

duties as required while assisting in the development of training programs

for Honeywell and military personnel for LBE tasks. Conducts Quality

Assurance evaluations of assigned functions related to the LBE program.

Uses a variety of techniques and methods to monitor and measure adequacy of

the performing activities performance to ensure all work is performed in

accordance with the Performance Work Statement requirements and standards.

Performs analysis and investigation to detect adverse quality trends or

conditions throughout the LBE program. Observes, monitors, inspects and/or

tests the performing activities processes and functions to ensure adequacy

of work methods, techniques, security and safety measures, accountability

procedures and timely work performance. Prepares reports of surveillance

that accurately reflect performance. Advises, plans, coordinates and

supervises organizational functions and operations, planning, and mission

preparation activities in support of the Assistant Program Manager or

Program Manager. Monitors and verifies contractor performance and

compliance with the terms, conditions and specifications of the contract

utilizing technical knowledge of pertinent regulations, policies,

procedures, and knowledge of terms and provisions of the formal contract

agreements. Develops plans and approaches based on the contract technical

requirements, monitors the application and effectiveness of controls and

methods, and recommends adjustment of quality assurance

Randy A. Smith, Sr. Page #2

activities as indicated by quality data trends or conditions. Plans and

develops quality assurance program providing for scheduled evaluations and

inspections of the contractor's performance to include effectiveness of

incumbent/supervisor quality control. Reviews contractor's performance of

scheduled and unscheduled work. Initiates corrective action on contract

performance. Monitors inspection schedules, checklists, samples and other

surveillance technique for compliance with QASP and for oversight of

operation/functions under contract to determine the degree of efficiency

and effectiveness provided. Initiates changes in surveillance methods and

to the QASP. Investigates customer complaints and deficiency reports;

initiates action to determine cause; and recommends resolution within

limits of assigned authority. Analyzes data to detect unsatisfactory

trends/conditions and/or weaknesses. Ensures inspection procedures and

evaluation methods provide systematic, objective and equitable reviews

appropriate the services provided and that the inspection procedures cover

all phases of contracted services and include objective methods for

determining acceptability/non-acceptability of performance. Determines that

Government property in contractor's possession is properly maintained in

satisfactory condition and that it is used to its designed intent. Points

out inadequate procedures.

Primary Hand Receipt Holder August 2007 - August

2007

Dimensions International Inc, Fort Polk, Louisiana

Ensures adequate inventory of materials and products in accordance with

inventory cycles and organizational philosophy. Conducts daily inventory

analysis to solve inventory problems. Develops and implements inventory

control procedures. Coordinates and manages daily physical cycle counts.

Relies on experience and judgment to plan and accomplish goals. Conducts

thorough and accurate inventories of military equipment turned into the

PARA program utilizing authorized/required military manuals and supply

catalogs including inspection of equipment for cleanliness and proper

documentation on approved/required military forms and records. Prepares

equipment for issue including creation of proper military forms and

records. Supervises warehouse workers during issue, storage and receipt

processes. Assists in the development of methods and procedures to

economize and expedite the PARA process. Maintains collection point hand

receipt and shortage annex consisting of end items, Basic Issue Items

(BII), and Components of End Items (COEI). Ensures collection point

complies with physical security standards to include key control and

security of stored items. Stores items using warehousing philosophies and

procedures.

TF4 Company Analyst

April 2007 - August 2007

CUBIC, Fort Polk, Louisiana

Receive record and enter all data from the Observer/Controller for the

specified Battlefield Operating System (BOS). Prepare reports and AAR

products. Prepare scenario products. Conduct analysis using independent

judgment and experience. In processed and train new employees on the JRTC-

IS system.

. Served as Quality Control for Data Collector inputting real time

sensitive information into the Joint Readiness Training Center-

Instrumentation System (JRTC-IS).

. Received certificate of Training for successfully completing the

operator training in Joint Conflict and Tactical Simulation (JCATS).

Mechanical Maintenance Supervisor

December 2004- April 2007

Fort Polk, Louisiana

Plans layout of maintenance shops and facilities, coordinates, and directs

the unit, direct support and general support maintenance of all mechanical

equipment. Supervised the tracking of deadline vehicles and equipment using

ILAP to research equipment parts status and availability. Serves as the

Senior

Maintenance Supervisor for a 300- member team for a Field Artillery

Battalion located at Fort Polk, LA.

Manager for the battalion's environmental program which consist of 8

personnel. Supervises production

Randy A. Smith, Sr. Page #3

and quality control and evaluates work performance and training

requirements of subordinates. Responsible for preparing maintenance

policies, technical studies, correspondence, records, planning reports and

special reports for command and staff briefings.

. Used STAMIS systems to track non operational military equipment to

improve Operational Readiness Rate.

. Identified all excess lines of supplies monthly, saving the Army over

3.2 million dollars.

. Received several commendable ratings on Occupational Safety and Health

Administration (OSHA) and Environmental Inspections.

. Attained a 100% safety record through strict adherence to standard

operating procedures.

Squadron Motor Sergeant

January 2004 - December 2004

Fort Polk, Louisiana

While serving as the Squadron Motor Sergeant was responsible for staff

planning, coordination and execution of all aspects of squadron maintenance

assets; supervised material management systems and combat readiness of 19

heavy wheel vehicles, 73 light wheel vehicles and 59 trailers. As the

senior

maintenance manager was also responsible for the health, welfare and

training of 23 mechanics and 2 TAMMS (The Army Maintenance Management

System) / PLL (Prescribed Load List) clerks during daily operations.

Updated and maintained maintenance records and publications required for

the daily shop operations. Signed for and accounted for over $3,000,000

worth of tools and equipment.

. Developed a Preventive Maintenance Checks and Service (PMCS) plan

for stay back equipment for Operation Iraqi Freedom which saved the

subordinate elements time and thousands of dollars on equipment

maintenance.

. Train individuals on proper driving techniques which saved soldiers

lives while supporting Operation Iraqi Freedom.

Mechanical Maintenance Supervisor January 2003 - January 2004

Strasburg, Germany

Serves as Senior Maintenance Supervisor for a United States Army, Europe

(USAREUR) based divisional Multiple Launch Rocket System (MLRS) / Target

Acquisition (TA) battalion forward deployed

in Baghdad, Iraq. Responsible for staff planning, command and staff slide

updates, coordination and execution of all aspects of battalion maintenance

assets. Coordinates with the direct support and division G-4 for any

maintenance issues or updates that may effect the safety of soldiers and

equipment. Managed the material maintenance systems and combat readiness of

18- M270 launchers, 5 target acquisition radars, 12- M577's and 4- M88

recovery vehicles valued in excess of $100,000,000. Trains and assists the

battalion motor sergeants with any maintenance or safety issues.

Supervised 45 Iraqi laborers on a daily basis; dramatically improving the

living conditions for all soldiers in the battalion.

. Supervision and coordination led the Battalion earning the Division

Commander's Award for Logistics Excellence 5 times.

. Performed monthly spot-check ten percent inventories and location

surveys of PLL and supply annexes resulting in 95% accuracy.

. Had 4 soldiers personally recognized by the ADC-S for outstanding

performance in support of Operation Iraqi Freedom.

Battalion Motor Sergeant June 2000 - January 2003

Strasburg, Germany

Performed duties as a Battalion Motor Sergeant in a Divisional Multiple

Launch Rocket Systems and

Target Acquisition battery located at Strasburg Germany. Responsible for

the health, welfare and

professional development of 5 noncommissioned officers and 22 soldiers in

four different military

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occupational specialties. Managed the maintenance focus of the battalion's

fleet, which consists of 35 track vehicles, 209 wheeled vehicles, 40 ground

support equipment and five radar units. Accountable and responsible for

over $12,000,000 in tools, equipment and facilities in a divisional unit

based in Germany.

. Created a Quality Assurance / Quality Control standing operating

procedures which saved the unit thousands of dollars on vehicle

maintenance.

. Integrated the use of Integrated Logistic Analysis Program (ILAP) in 5

battery maintenance shops which significantly improved locating parts

and vehicle down time.

Motor Sergeant July 1995 - June 2000

Dexheim, Germany

Serves as a Motor Sergeant for a Supply and Service Company and a

Headquarters Detachment in the 1st Armored Division, Main Support

Battalion, Dexheim Germany. Personnel manager for 33 soldiers engaged in

the organizational maintenance of over 250 pieces of equipment consisting

of wheeled vehicles, water purification equipment and generators.

Responsible for the managing of maintenance records, clothing records, Unit

Level Logistics System - Ground processes and the preventative

maintenance program for $9,000,000 of equipment, tools and facilities.

. Received commendable rating during maintenance command inspection.

. Reduced Prescribed Load List (PLL) value by 25,000 dollars while

maintaining 100% demand support lines.

. Maintained vehicle operational readiness rate of 95 percent or higher

during temporarily assignment to Bosnia-Herzegovina.

Instructor/Writer October 1994- June 1995

Fort Jackson, South Carolina

Performs duties as an instructor in the Light Wheel Vehicle Mechanic

School, provided training in the areas of vehicle transmissions, drive

trains, steering and suspension systems for approximately 3,600 entry level

soldiers annually. Reviews all applicable lessons plans, suggest changes

and improvements to all training materials. Assist in the accountability

and security of 1.5 million dollars worth of government equipment.

. Commended for outstanding performances as platoon sergeant for a 65

member platoon.

. Managed 3 ceremonial vehicles used in retirement reviews and parades

in the surrounding communities.

Drill Sergeant July 1992-September 1994

Fort Jackson, South Carolina

Assists and advises the Senior Drill Sergeant and Training Officer on

training matters. Leads, supervises, counsels and trains subordinates

personnel to include 60 initial entry soldiers while also observing,

analyzes, evaluates and tests the performance of initial entry soldiers.

Instructs Initial Entry Training (IET) soldier on the following skills:

basic soldier, drill and ceremonies, hand to hand combat, bayonet fighting

skills, pugil stick training and basic rifle marksmanship during every 8 to

9 week cycle to trainees. Assists and maintains accountability of $20,000

in equipment.

. Battalion Drill Sergeant of the quarter and runner-up Post NCO of the

year

. Achieved two consecutive Drill Master titles.

. Platoon scored a 92% first time GO rate on Basic Rifle Marksmanship

(BRM) three consecutive cycles.

Randy A. Smith, Sr. Page #5

EDUCATION AND TRAINING

High School Diploma

Rivercrest High School

AAS in Business Management, 108 Semester hours (still attending) Central

Texas College

Environmental Compliance Certificate, 40 hours

US Army

Technical Transportation of Hazardous Material Course, 80 hours

Advance Noncommissioned Officer Course, 9 weeks

Basic Noncommissioned Officer Course, 11 weeks

Company Commander and First Sergeant Course, 40 hours

Master Driver's Course, 40 hours

Action Officer Development Course, 40 hours

Supervisor Development Course, 40 hours

Battalion Motor Officer Course, 80 hours

Managers Development Course, 40 hours

Defense Preservation and Intermediate Protection, 58 hours

Instructor Training Course, 40 hours

Training Manager Course, 9 weeks

Unit Movement Officer Course, 40 hours

Radiological Emergency Management, 32 hours

FEMA

Hazardous Materials- A Citizen's Orientation, 32 hours

Emergency Program Manager, 32 hours

Emergency Management U.S.A, 32 hours

National Response Plan (NRP), an Introduction, 32 hours

National Incident Management System, 32 hours

ICS for Single Resources and Initial Action Incidents, 32 hours

Introduction to the Incident Command Systems, 32 hours

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AWARDS/LICENSES

Bronze Star Medal

Meritorious Service Medal - 3

Army Commendation Awards - 6

Army Achievement Award - 4

Army Good Conduct Medal- 6

Environmental Compliance Officer of the Year

Certificate of Appreciation- 3

Certificate of Recognition

South West Asia Service Medal with 3 Bronze Stars

Saudi Arabia Liberation Medal

Kuwait Liberation Medal

Armed Forces Expeditionary Medal - 2

National Defense Medal - 2

Armed Forces Service Medal

NATO Medal

Global War on Terrorism Service Medal

Global War on Terrorism Expeditionary Medal

Iraqi Medal

Presidential Unit Citation - 2

Meritorious Unit Citation

Humanitarian Service Medal

Ordnance Order of Samuel Sharpe

Drivers and Mechanic Badge

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