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OBJECTIVES
* Sales
* Customer Service
* Admin Assistant/Clerical Secretary
* Studio/Music Engineer
* Graphic Artist/Designer
SUMMARY OF QUALIFICATIONS
Sales- Consistent experience in Sales and Customer Service, with working
k nowledge of product exposure and sales methodology, experience in initiating
customer contact in order to closing a sale.
Customer Service- Extensive experience in quality customer service and Meeting
customers' needs on a consistent basis.
Team Player-experienced at working in team environment and meeting and/or
Exceeding designated sales goals.
Interpersonal Communication Skills- Utilizing interpersonal and Communication
skills to promote products, solve customer complaints,and put forth good company
i mage.
Technical/Software Proficiency
*Windows 7Ultimate/Visa/XP
*Mac OSX 10
Adobe Photo Shop, Adobe Illustrator, Dreamweaver, PowerPoint, Microsoft Office,
Outlook Express, Microsoft Word, Word Perfect, Reason 3/4,Degidesign Pro tools 8
LE
Administrative Secretary- Helping to provide for administrative staff, by supporting
organizational needs such as: Making appointments and book keeping, answering
telephone calls and dealing with resistant inquiries,maintaining a filing system,
consistent computer use/typing/data entry
and Xerox printing/faxing.
Graphic Artist/Designer- Passionate for digital art work, with 6 years experience
w ith Adobe Photoshop and Illustrator. Excellent Creativity and proficiency to tune
and colorize an image to superior perfectionism for quality and personal satisfaction.
Studio/Music Engineer- 6 years' experience with music production and engineering
well- equipped and knowledgeable of Pro Tools, Propeller Heads Reason and Fruity
Loops. Qualified to construct for any instrumentals or songs of any nature; Hip
hop,Pop, Jazz or R&B.familiar with piano and guitar
PROFESSIONAL EXPERIENCE
Front Desk Receptionist/Secretarial Assistant
Woodland Terrace Retirement Center
Tulsa, OK
2004-Present[On-Call]
* Responsible for greeting visitors, answering/receiving phone
messages inquiries
for administrative staff.
* Performing clerical duties such as faxes, appointment scheduling,dispatching and
book keeping,document filing important office documents and Xerox printing as
needed for administrative staff.
* Direct visitors to appropriate locations on-site, and
assist residents as needed.
Professional Accomplishment
* Recipient of award for 5 years exemplary service of workmen
recognition.
Sales Associate/Customer Service
Circuit City Electronics
Tulsa OK
September 2005-May2008
* Assist customers by utilizing sales techniques to answer
i nquiries.
* Introduce new products and promote special offerings.
* Maintain attractive merchandise by keeping track of inventory selection and
ensure pleasant shopping experience for customers and provide
tech support for advance televisions and audio equipment.
Sales Accomplishment
* Recipient of two awards as member of winning team in store wide sales contest.
Sales Associate/Customer Service
Mathis Brothers Furniture,
Tulsa OK
May2008-Nov2008
* Assisting & directing customers with efficient sales techniques.
* i ntroduce new on floor products and special offerings.
To reach and develop sales quota.
Sales Accomplishment
* Achieved $90,000k sales quota in store newsletter, while being newly on sales
f loor and out of training class.
Sales Associate/Customer Service
Dollar & Thrifty- Car-Rental,
Tulsa OK
Mar- 2009-Nov-2009
* Greeting customers
* handling and book car rental reservations.
* Manage customers with the correct vehicle size for traveling
needs.
* present to customers vehicle coverage to meet end of the month sales quota.
COMMUNITY SERVICE
* Volunteer-Woodland Terrace Retirement Center, Tulsa, OK
* Volunteer Youth Worship Leader-Family Harvest Church, Broken
Arrow, OK
EDUCATION
* Union high school general education diplomacy
* Tulsa community college -non graduate
* Forerunner Music Academy