Human Resources Project

SHEILA RHONE

**** ******** **** **., #***, North Las Vegas, NV 89032

702-***-****, abj5o0@r.postjobfree.com

Objective Seeking a position in workforce development as a

program/employment specialist or in

human resources as a generalist/employment manager

Summary of Qualifications Excellent human resources background,

including:

applicant screening; employee orientation, recruitment and selection;

employee & labor relations; and performance evaluation. Experienced in

developing, implementing and evaluating policies and procedures;

workflow processes; and employee development and training.

Work Experience

8/2009 -- Present Employment Specialist, Las Vegas Clark County Urban

League, Las Vegas, NV

. Manage a customer case of 300; Conduct individual assessments to

develop personal employment plans;

. Coordinate employment plan execution and monitor results;

. Collaborate with employer resource specialist on matching jobs with

participants; Assisted in filling 110 employment opportunities to

date;

. Facilitate training opportunities and referrals to assist clients in

improving employability;

. Maintain a record of all program activities, including participant

files in an audit-ready status at all times; Complete reports and

collect data for quarterly reports; Ensure compliance with all

program and special project initiatives under federal and state

guidelines

. Conduct PLUS orientation; determine program eligibility.

1/2007 - 12/2009 Adjunct Professor, College of Southern Nevada, Las

Vegas, NV

. Teach introduction to the Personal Computer, Keyboarding, and

Microsoft Office Suite to a class size of 24 in compliance with

college standards. Prepare classroom lesson plans and teaching aids.

Coach performance, submit grades

1/2007 - 6/2007 Career Services Specialist, ITT Technical Institute,

Henderson, NV

. Provided employment assistance to students, graduates, and alumni

building relations with corporate, nonprofit and government employers

and community partners.

. Exceeded employment goal for fall 06 (5%), winter 07 (8%) and

spring 07 (12%) graduates

. Coordinated, implemented & evaluated spring job/career fair -

receiving 92% employer participation

. Increased visitation and presentations to community partners and

employers by 20% for job leads, speakers and mentorships

. Maintained weekly activity databases, spreadsheets and records on

placements, visits, job orders, and student consultations.

. Provided classroom training, job skill evaluation, career coaching,

interviewing techniques, resume preparation, and mock interviewing.

7/2002 - 2/2006 Management Analyst II, Clark County Department of

Family Services, Las Vegas, NV

. Developed, implemented & evaluated written procedures, processes, the

work standard and directives for overseeing & directing the new

Department's Human Resources Office serving 400+ employees:

Administered FT, PTH & Intern recruitment, testing & selection.

Gathered and compiled data for examinations, interview questions, &

supplemental assessments. Initiated a list of subject matter experts

for panels. Created a database to track status of vacant positions.

Prepared recruitment calendars and strategies to organize and track

the status of multiple vacant positions. Analyzed and compiled

information for reclassification requests inclusive of 5-year

financial impact analyses.

. Designed new employee orientation package, established & facilitated

all new employee activities and sessions: (Benefit information, ID

badge, fingerprinting, drug screen appointments, LAN & telephone

access, business card, and academic agreements.

. Researched and prepared confidential material for grievances,

disciplinary actions, FMLA, Workers' Compensation claims, employment

conflict interest issues and other personnel-related matters.

. Formulated training plans for entry level professional positions to

attain journey level status (Child Development, Child Protection,

Social Worker, Psychologist, Management Specialists, and Accountant).

. Assisted with the county integration of the state's child welfare

program of 200+ employees.

. Oversaw the maintenance of all departmental personnel records

. Lead analyst in a staff of four

. Serving a department of 400 FTE's, 300 PTH's

6/2001 - 7/2002 Management Analyst I, Clark County Department of Juvenile

Justice, Las Vegas, NV

. Coordinated FT recruitment, testing & selection. Developed,

implemented & evaluated written procedures, processes for recruitment

& selection -- Gathered and compiled data for examinations, interview

questions, & supplemental assessments. Coordinated and apprised

interview panels. Prepared recruitment calendars and strategies.

Produced spreadsheets to track position vacancies.

. Conducted departmental employee orientation, facilitated activities:

scheduled county orientation, ID badge, fingerprinting, drug screen

appointment, LAN & telephone access.

. Researched and prepared confidential material for grievances,

disciplinary actions, employment conflict interest issues and other

personnel-related matters.

. Formulated training plans for entry level professional positions to

attain journey level status (Juvenile Probation Officers, Child

Development, Child Protection, Social Worker, Psychologist, Management

Specialists, and Accountant).

. Supervised Legal Office Assistant.

. Served a department of 300 FTE's

1/2001 - 6/2001 Adjunct Professor, Cuyahoga Community College,

Cleveland, OH

. Taught Keyboarding on personal computers in the Workforce Employment

Development Program, created additional classroom plans to maximize

learning. Coached students, tested performance and submitted grades.

12/1998 - 12/1999 Human Resources Administrator, Cuyahoga County Board

of Elections, Cleveland, OH

Organized, directed all personnel/human resources/payroll

operations supporting 131 FTE's

. Collaborated and consulted with senior staff on the deployment of

employees, reorganizational structure, conflict resolution,

disciplinary actions, employee assistance referrals, and workers'

compensation claims

. Revisited and revised personnel policy and procedures manual

. Established recruitment processes: Designed recruitment strategy,

created boiler plate for the preparation of job vacancy announcements,

established recruiting sources, devised qualification matrixes,

gathered data for exams, and compile interview questions, procured

subject matter experts for interviewing panels, produced spreadsheets

to track applicant progression

. Developed data and conducted 123 job/position audits, established

knowledge, skills, and abilities for five(5) new job descriptions and

three (3) new classifications

. Conducted wage and salary survey, developed new salary schedule

. Developed partnership with Cuyahoga Community College to provide IT

literacy training for 3 departments of 90 employees

. Organized new filing system for employee records

. Implemented new employee orientation program

. Managed a staff of six

9/1998 - 12/1998 Loaned Executive, United Way Services, Cleveland, OH

Developed campaign strategies and marketing tools for

soliciting financial contributions during the annual United Way Donor

Drive. Managed a portfolio of 13 agencies, conducted presentations,

coordinated fund-raising activities, and competitions.

2/1996 - 11/1998 Conference & Meeting Planner, Self-employed,

Cleveland, OH

Planned, implemented and coordinated site operations,

oversaw local contractual obligations.

. Assisted with site selection, CVB, hotel and facility negotiations

. Contracted local speakers, entertainment, caterers, security,

supervised volunteers

. Crafted meeting agendas, conference programs, training tracks

. Prepared and maintained conference/meeting budgets, expenditure

control and revenue deposits

. Ambassador to foreign dignitaries

3/1986 - 9/1995 City of Oakland, Oakland, CA

9/93 - 10/95 City Hall Project Coordinator - Office of Public

Works

Co-managed $80 million multi-funded, multi-phased fast

tracked city hall renovation budget.

. Ensured compliance with FEMA, CaOES, and City funding agencies

. Monitored service delivery of 2 major vendors

. Resolved conflicts; prepare weekly report to City Council. Liaison

between city and project consultant

. Researched and analyzed data, prepared financial reports, draw-downs,

statements and summaries

. Tracked multiple expenditures, ensured accurate billing, draws, and

change orders with construction managers.

. Project lead in relocation of 250 office personnel; developed

space/moving plan, managed transport contract, coordinated

communicational and LAN installation

7/90 - 6/93 Personnel Officer - Office of Parks, Recreation &

Properties

. Managed all departmental personnel activities supporting 400 FTE's and

1000 seasonal PTH

. Oversaw recruitment/exam/selection process

. Prepared job specifications/descriptions, vacancy announcements

. Reviewed and rated applications for KSA's, assisted in establishing

qualification matrix and eligibility list, coordinated interview

process, conducted background investigations, negotiated offers

. Administered departmental benefit unit,

. Facilitated pre-grievance resolution meetings

7/88 - 7/90 Personnel/Budget/Special Projects Analyst - Office

of Parks & Recreation

. Developed personnel projections, staffing reports, succession plans,

training plans.

. Initiated criteria for implementing mandated policies. Conducted

feasibility studies projecting revenue, assisted in the development of

business partnerships and joint powers agreement. Prepared

legislation.

. Represented the City at hearings, community events. Staffed the Park

and Recreation Advisory Council.

. Assisted in the preparation and administration of $22 million multi-

funded budget, recommended budget reduction modifications, revenue

projections, biweekly financial reports, monitored expenditures of 30

cost centers.

. Managed Head Start California Reimbursement Nutrition program

3/86 - 7/88 Administrative Analyst I - Office of General

Services

. Administered cable television franchise, monitored compliance and

service delivery, investigated and resolved citizen complaints,

conducted visual inspections of CATV system. Prepared quarterly

written reviews of service to City Council.

. Chaired Underground 20A Committee establishing (26) underground

utility districts. Conducted hearings, initiated legislation, crafted

proclamations, administered construction budgets ($500K to $3M) for

each district.

/1984 - 3/ 1986 Administrative Services Clerk III, East Bay

Municipal Utility District, Oakland, CA

Clerical staff to project office; typed correspondence including A/E

reports; Transcribed and distributed meeting minutes, maintained project

files, processed consultant payments.

1/1980 - 12/1985 Founder/Executive Director, Allen Temple Job

Information Center, Oakland, CA

. Created and implemented concept of a neighborhood employment resource

center serving 1000s

. Directed day-day operations and staff of six

. Prepared responses to RFP's, crafted funding proposals, developed

marketing strategies

. Formed coalition with business and educational partnerships to utilize

center

. Organized and implemented first annual city-wide job fair

Civic/Professional

Ohio Department of Mental Retardation and Developmental Disabilities,

Citizen's Advisory Committee, Cleveland, OH

Cuyahoga County Board of Mental Retardation and Development Disabilities,

Adult Training Center, PTCU member, Beachwood, OH

Shaker Heights Youth and Counseling Center, Board Member, Shaker Heights,

OH

Friends of the Shaker Library, Board Secretary, Shaker Heights, OH

American Society of Public Administrators

National Forum for Black Public Administrators, Oakland/San Francisco Bay

Area Chapter Secretary, Scholarship Committee, Summer Educational Program

Coordinator, National Conference Planning Committee

Conference of Minority Public Administrators, Board Secretary, National

Conference Planning Committee, Scholarship Committee, Book Review Editor

Journal of Public Management & Social Policy

Manzanita Neighborhood Recreational Center, Vice-President Advisory

Council, Grant Writer, After School Tutorial Program Coordinator, Oakland,

CA

Education

Masters in Public Administration, Human Resource Management

Baruch College, City University of New York, NY

Certificate of Public Management, National Urban Fellow,

National Urban/Rural Fellowship, New York, NY

Bachelor of Science, Human Relations and Organizational Behavior,

University of San Francisco, San Francisco, CA

Skills

PC literate: Windows and Vista OS; Microsoft Office Suite (Word,

Excel, PowerPoint, Access), Visio.

Adsystech, Oracle, FAMIS, SAPP, HRMS, HRIS. Electronic mail, Internet

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