Post Job Free

Resume

Sign in

Customer Service Medical Assistant

Location:
Milwaukee, WI, 53218
Posted:
October 06, 2010

Contact this candidate

Resume:

T OM I KA S JACKSON

PO BOX *****, M ILWAUKEE, WI 53216

* abj5ku@r.postjobfree.com * T EL: 414-***-****

Personal Statement

I would like to serve your organization with full honesty, integri ty and dedication. I

a lso would like to offer my compassion, love and affection to the patients while

p roviding quality patient care. I enjoy taking care of patients and assisting them

w ith their needs.

Education

Surgical Technology AAS

(Currently Attending)

Waukesha County Technical College, 800 Main Street

Pewaukee, WI 53072

M edical Assistant-Diploma

(Jan, 2004-May, 2005) M i l waukee Area Technical College, 700

West State Street Milwaukee, WI

53233

GPA: 2.7 American Association Of Medical Assistants

State Registry #2399187 Expires: 10/12/2012

P hlebotomy Diploma

(Jan, 2003-May, 2004) M i l waukee Area Technical College, 700 West

State Street Milwaukee, WI 53233

GPA: 3.0 Certified Phlebotomist

State Registry # 26798

Work Experience

C ertified Medical Assistant

(Jun, 2005-Oct, 2009) W heaton F ranciscan Medical Group,

Wauwatosa, WI 53226

• Contributed to patient care by preparing patient for clinic visit

• Obtained and recorded vitals, verified pharmacy, review med list

• Update patient information, assisted physician with exams/procedures

• Administered I M/SubQ injections, completed external paperwork

• Obtained pre-auths, pend refills, scheduled labs or return appointments

• Performed POC, Clia- Waived & Diagnostic Tests, Phlebotomy

• Cleaned exam rooms, ensured adequate stock of instruments/supplies

• Sterilized and coordinated the sterilization of all instruments

• Ut ilized and maintained clinic equipment, facilitated Electronic Medical

Records

• Participated in continued education modules and CPR renewal/recertification

Patient I nformation Assistant

(Aug, 2004-May, 2005) S inai Samaritan Medical Center, Milwaukee, WI

53233

• Greeted patients/visitors while confirming nature of visit

• Maintained patient confidentiality

• Communicated effectively with patients/visitors internal and externally

• Served as the customer relations ambassador

• Answered and t ransferred calls as appropriate

Par king Attendant

(Sept, 2002-Nov, 2003) B radley Center Par king, Milwaukee, WI 53203

• Proactively approached, greeted and acknowledged all customers in a friendly

p rofessional manner while providing quick/responsive customer service

• Parked vehicles for patrons at bars, schools and events

• Responsible for t racking and logging vehicle information/location in garage

• Collected payment for parking from guests/visitors

A dmission Clerk/Cashier

(Jun, 2001-Feb, 2002) Potawatomi Bingo & Casino, Milwaukee, WI

53233

• Greeted customers/guests while promoting a positive and professional image

• Insured that proper admission in to the bingo center is paid

• Issued bingo supplies as requested

• Explained the game to visitors/guests

• Responsible for counting in/out cash received

• Cross-t rained as a bingo supply clerk

S kills

__________________________________________________________________

_________________

Medical Assistant-Clinical Rotation (2005)

Advanced Healthcare-Good Hope Clinic

M ilwaukee, WI 53209 My experiences included rotation to Internal

Medicine, OB/Gyn, Urology, GI, Surgery, Nephrology, Reumatology,

Dermatology, Orthopedics and the Urgent Care Center Depts.

Phlebotomy-Clinical Rotation (2004)

D ynacare-Froedtert

M ilwaukee, WI 53226 My experiences involved learning to perform I M,

SQ and Intradermal injections, blood draws using straight/butterfly

needles, observing blood cultures, performed bleeding time test and

observed the newborn state screening test.

References

References Available upon Request



Contact this candidate