Customer Service Manager
Resume:
Scott Miller
Mobile Phone:
Secondary Phone: 719-***-****
E-mail: **********@*****.***
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OBJECTIVE
Management position where I can effectively utilize my expertise in human
relations, project management, and staff recruitment and retention.
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WORK EXPERIENCE
Team Manager
June 2007 - May 2010
PRC-DIRECTV Colorado Springs, CO
Telecommunications Services
Inbound sales and running a team of 20 to 25 agents coaching and developing
working with word and excel
Security Officer
February 2007 - May 2007
Securitias Colorado Springs, CO
Security and Surveillance
working at the hospital with internal and external patrol's and manage
access control using metal detector's to maintain safe environment,while
working with hospital staff and law enforcement
Supervisor of customer service
September 2003 - November 2006
Mor For Less Phoenix, AZ
Retail
Working in the departments of ;delivery driver,road tech, inhouse tech,
customer service, and parts I was the supervisor in the delivery /dispatch
and customer service
Manager/Senior manager
March 1999 - December 2002
U-Haul Glendale, AZ
Rental Services
Customer service,manage store and crew,oversaw money management to manage
budget and profit /lost as a senior manager i assisted in the operations of
12 locations. When store manager was gone, responsibilities included,but
not limited to; Customer service,manage store and crew,oversaw money
management to manage budget and profit /lost
Post Supervisor
March 1996 - March 1999
Pinkerton Security Phoenix, AZ
Security and Surveillance
Scheduling,supervise officers,and created site orders to create a safe
environment,while maintaining customer service
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EDUCATION
High School or equivalent,
0 0 - I have not graduated
Trevor G browne Phoenix, AZ
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CERTIFICATION
Coaching
5 2009
PRC University
certified in P.A.C.E Coaching Directv
certified in Skills-Transfer process Directv
Achievement Award
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HONORS & AWARDS
Employee of the month 2 years Certifcate of Apprectation
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INTERESTS
Photography
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REFERENCES
Will Childs
Team Manager PRC
Professional
Sarah Mcdavid
Shift Manager PRC
Professional
Alex Peck
Warehouse manager Mor For Less
Professional
Dave Dickinson
Operations manager Mor For Less
Professional
Nathan Baxter
Team Manager PRC
Professional
Contact this candidate