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Manager Customer Service

Location:
Glens Falls, NY, 12801
Posted:
October 06, 2010

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Resume:

Krista L. Heath

PO Box ***, Glens Falls, NY ***** 518-***-****, abj5k9@r.postjobfree.com

Objective

I wish to be part of a company where my experience and interpersonal

skills will be mutually beneficial.

Experience

Materials Management Department Secretary

6/2009 - Current

. Order materials & supplies for entire hospital

. Answer multi-line phones and direct to appropriate

person

. Greet vendor representatives

. Maintain filing system

. General clerical support

. Maintain employee files

. Prepare meeting minutes

. Schedule appointments

. Route incoming mail

. Maintain inventory of office supplies

. Perform various other duties assigned by manager or

director

Sales Assistant

7/2001 - 4/2009 HSBC Consumer Lending & Mortgage

1. Handle customer service issues

2. Post payments to customer's accounts

3. Prepare loan documents for new & existing customers

4. Order all office supplies

5. Answer & directed multi line phones

6. Attempt to cross sell products to new & existing customers

7. Provide assistance to co-workers when needed

8. Review Daily Audit Report

9. Assist Branch Manager with monthly audit

10. Assist District Manager with tasks whenever needed

11. Prepare daily bank deposits

12. Review loan documents for 8 offices for quality compliance

Accreditations & Certifications

Presidents Council National Winner; 2003

Habitat for Humanity; 2005-2008

Receptionist

2/2001- 7/2001 Mickey Choppa's

13. Schedule appointments

14. Answer multi line phones

15. Prove cash register nightly

Dietary Aide

4/1997 - 2/2001 Hallmark Nursing Center

16. Prep meal trays

17. Prepare AM & PM snack trays

18. Wash dishes

19. Clean kitchen area, walk-in cooler & freezer

20. Helped pass NYS inspections for 4 years

Driver

6/1999 - 9/1999 NEWCO, Office for the Aging

21. Deliver meals to the home bound

22. Pack meals to be delivered

23. Figure number of meals to be prepared for the following day

Education

Adirondack Community College

Major: Business Administration

1998 - 2000

Fort Ann Central School

1986 - 1998

References

Professional:

Robert Moriarty

Queensbury, New York

518-***-****

Valerie Lee

Glens Falls, New York

518-***-****

Personal:

Kelly McCart

Glens Falls, New York

518-***-****

Lori Cutter

Glens Falls, New York

518-***-****



Contact this candidate