Regina Tiana Mullins

rd

**** ** ** *** ******, KS 66614 785-***-**** abj5gi@r.postjobfree.com

QUALIFICATIONS

•Assist Incoming/Outgoing calls •Organized & Detail Oriented •File Management

•Microsoft Office Excel & Windows •Record Management •10 yrs Cash Handling

•Over 10 years Customer Service Skills

•Strong ability to follow and uphold confidentiality and privacy laws

•Ability to handle incoming/outgoing calls with friendly and professional phone etiquette

•In depth ability to clearly explain policies, procedures and regulations

•Proficiently operate office equipment including multi line phones, copier and fax

•Document and distribute meeting minutes

•Strong ability to work under minimal supervision and prioritize work

WORK HISTORY

EDS, an HP Company (02/2008-current)

Accurately and efficiently provide education technical support and assistance to incoming calls

Provide detailed documentation and accurate coding of each incoming call

Manage and maintain department spreadsheets for data recording with Microsoft Office Excel

Time manage calls, research, and general office duties

Document and distribute meeting minutes

Process and document enrollment forms, consistently meeting deadlines

Organize unit’s internal special events: create/distribute notices and reminders

McEachron Elementary (08/2007-12/2007) Kindergarten Para Educator

Assist as teacher’s aid for children with special needs

Assist other classrooms, lunchroom, and recess when needed

Community National Bank (09/2007-08/2007) Teller/Customer Service Representative

Daily teller duties: friendly customer service, accurately process deposits & withdraws, check

cashing, cash advances, money orders, cashier’s checks, traveler’s checks, and document and

record Cash Transaction Reports when necessary

Manage and maintain Bank’s daily account, incoming/outgoing wire transfers, bank balances,

order/ship bank currency

Daily back up of branch transactions and files

Create and process orders of personal and business checks and deposit slips

Maintain a cash drawer balance of $10,000

Daily balance of Main Vault consisting of more than $100,000

Balance and maintenance of Main and off sight ATM machine

Open new accounts

Data and billing entry

Sort and distribute mail

UMB (01/2005-08/2005) Teller/Customer Service Representative

Daily teller duties: friendly customer service, accurately process deposits & withdraws, check

cashing, cash advances, money orders, cashier’s checks, traveler’s checks, and document and

record Cash Transaction Reports when necessary

Create and process orders of personal and business checks and deposit slips

Maintain a cash drawer balance of $10,000

Daily balance of Main Vault consisting of more than $100,000

Balance and maintenance of Main and ATM machine

Open new accounts

(continued Work History)

US Bank (2002-2004) Customer Service Representative

Daily teller duties: friendly customer service, accurately process deposits & withdraws, check

cashing, cash advances, money orders, cashier’s checks, traveler’s checks, and document and

record Cash Transaction Reports when necessary

Manage and maintain Bank’s daily account, incoming/outgoing wire transfers, bank balances,

order/ship bank currency

Daily back up of branch transactions and files

Create and process orders of personal and business checks and deposit slips

Maintain a cash drawer balance of $10,000

Daily balance of Main Vault consisting of more than $100,000

Balance and maintenance of Main and ATM machine

Data and billing entry

St. Francis Pharmacy (2001-2002) Technician

Prepare various IVs, Epidurals, Saline drips, Injections, and other patient orders

Distribute medication and patient orders throughout hospital

Enter and update patient information

Package and sort various medications

PERSONAL ACHIEVEMENTS

Meets and exceeds role responsibility

Personally requested by supervisor to assist other department’s workload

Nominated onto company’s morale team: create and organize events and occasions for 100+

people

Personally selected to assist in training new employees

Contact this candidate