Human Resources Manager

GISELLE MARIE IRIZARRY LÓPEZ

Carr. *** #**** KM* HM 4, Mayagüez, Puerto Rico 00680 787-***-**** *******.********@*****.***

HR GENERALIST/MANAGER/SUPERVISOR/SPECIALIST/COORDINATOR

QUALIFICATIONS PROFILE

Seasoned and versatile professional, powered with substantial years of experience in initiating strategies essential

to improving and strengthening work efficiencies as well as overall operations. Extremely efficient with in-depth

knowledge of human resources functions within fast -paced, ever-changing environments. Expert at managing

human resource strategies and program development in total rewards, compensation, b enefits, performance

management, employee records, and HR technology.

Proven ability to work effectively under pressure to meet deadlines as well as to produce strong and

sustainable results

Persuasive communication skills along with fluency in English and Spanish; capable of establishing and

maintaining strong rapport with individuals at all levels based on knowledge and professionalism

Technical proficiency with Microsoft Office Suite (Word, Excel, Power Point, Publisher, Project, Outlook),

Minitab, and Kronos

AREAS OF EXPERTISE

Human Resources Management Operations Oversight

Strategy Development Office and Executive Administration

Organizational Design and Restructuring Problem Resolution

Morale and Team Building Strategic Planning

RELEVANT EXPERIENCE

HUMAN RESOURCES MANAGEMENT AT LEGISLATIVE SERVICES OFFICE San Juan, Puerto Rico

Director of the Human Resources Department 2009–Present

Apply best management practices in prioritizing and delegating tasks and duties to employees

Visualize and enforce several department goals, contribute to the agency’s decision making process, coordinate

employee retirement plan, and organize managerial reports

Create and finalize important human resources procedures manual, internal and external communicati on

documents, letters of recommendation, job verifications forms, and salary certification for employees

Guarantee provision of a consistent and efficient human resources roster for available positions, salary scale,

and employee compensation

Prompt significant improvement into the new position requirements and duties

Conceptualize and implement emergency plan, and relay instructions to other unit supervisors in case of

emergency

Keep record and inform other areas of the Human Resources on changes in employee status, such as salary

raise, promotions, resign, sick leave, maternity leave, work hours, and others

Improve company’s productivity levels through employees seminars and HR policies development

Provide clear direction and coaching to other directors regarding corrective action toward employees, training,

human resources policies, and organizational procedures

Human Resources Coordinator

Organize, maintain, and update all employees files, facilitating smooth flow of operations

Render hands-on support to the Human Resources function on data gathering and integration

Significantly contributed to the preparation and distribution of internal communications

Maintain 100% up-to-dateness of sensitive personnel information in custody

Administer all forms required for employee programs as well as with employee's garnishment deductions

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GISELLE MARIE IRIZARRY LÓPEZ

Carr. 348 #2480 KM2 HM 4, Mayagüez, Puerto Rico 00680 787-***-**** *******.********@*****.***

Schedule and conduct effective orientation for newly hired employees

Provide keen oversight to overall attendance, update employee attendance by certifying employee licenses at

on a monthly basis

Design and explain several reports, such as low vacation balances, negative balances, and employees with

tardiness problems and/or absenteeism

Act as the role model in appropriately interpreting the office human resource regulations manual

Assume the roles of Coordinator of the Administración de los Sistemas de Retiro de los Empleados de

Gobierno y la Judicatura

Benefits Coordinator

Manage and coordinate employee health insurance benefit

Effectively function as coordinator of the Day Care Program Benefit for employees while facilitating the

Asociación de Empleados de Gobierno de Puerto Rico

Provide professional assistance to the Coordinator of the Administración de los Sistemas de Retiro de los

Empleados de Gobierno y la Judicatura

Ensure coordination of employee accident insurance policy (FSE)

Custo Barcelona San Juan, Puerto Rico

Assistant Manager 2008–2009

Developed and organized employee schedules as well as kept employees updated with overall business

processes

Ensured accurate documentation of production and quality control data and records

Assessed all marketing campaigns, monitored competitor activities, analyzed pricing positions, and took part

in the completion of long-term marketing plans and strategies

Bumble Bee Foods Company Mayagüez, Puerto Rico

Practice Student, Human Resources Management Shadow Project 2006

Proactively participated in the company’s effort to determine the appropriate health plan insurance benefits for

employees

OTHER EXPERIENCE

Bristol-Myers Squibb Guaynabo, Puerto Rico

Marketing Internship 2006

EDUCATION and CERTIFICATIONS

MASTER’S DEGREE IN COMMUNICATIONS, MAJOR IN PUBLIC RELATIONS: 2012

Sacred Heart University Santurce Campus Santurce, Puerto Rico

BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION, MAJOR IN HUMAN RESOURCES AND MARKETING: 2008

University of Puerto Rico Mayaguez Campus Mayagüez, Puerto Rico

Certificate in International Communication University of Navarra, Pamplona, Spain

PROFESSIONAL TRAINING

Completed trainings regarding the latest Human Resource laws

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