Sales Customer Service
Resume:
Cynthia Green
Bakersfield, CA 93314
**********@*******.***
Objective:
A challenging Sales Support and Marketing position in a fast paced environment that will allow for personal growth and
career advancement.
Summary
Sales and Marketing Professional experienced working in dynamic environments demanding strong organizational and
interpersonal skills. Highly flexible and committed to superior customer service with a professional attitude. I am effective
and poised in interacting with individuals at all levels. Detail-oriented and resourceful at problem solving. I can manage
projects, delegate and multi-task effectively.
Skills
Customer Service and Marketing
Promotional Events and Marketing
Key Accounts and Leadership
Sales and Market Planning
Sales and Business Development
Develop, Copy and Artwork for direct mailers
Word Processing and Data Entry
Microsoft Programming
Filing and Data Archiving
Problem Solving
Multi-tasking, Project and time management
Key sales and marketing skills
Project management skills: Influencing, leading, negotiating and delegating abilities
Heavy Networking
Administrative duties
In-house programming
Travel 30% travel
Work Experience
2002-2004 AppleOne Employment
Albuquerque, NM
Staffing Consultant
Responsible for selling AppleOne Staffing services while establishing lasting business relationship. Heavy phone
prospecting through a high volume of cold and warm calling. Skill market exceptional associates to clients that will gain
the highest and best use of the associates abilities. Network with existing client base to acquire accounts. Assist in
problem resolution regarding issues with time sheets and expense reports and contacts. Payroll. Communicating with
applicants throughout phone and in person interviews and performing reference checks of potential candidates with
negotiating salaries. Coordinating recruiting efforts through internet advertisements along with networking, providing
quality checks on the candidates first day of work and regular follow-ups thereafter. Procure job orders by prospecting,
planned calls, appointments and presentation.
2007- 2009
SunCare
Albuquerque, NM
Sales and Marketing Consultant
Interacted with clients on daily basis. Setup new and pre accounts. Sold and demonstrated company products. Delegated
other employees when need. Marketing of the salon. Reconciled accounts. Client relationships and sales growth. Member
care and retention. Prospecting to generate new business. Programs used include, Word, Excel and In-house
programming. Prepared written status reports for senior management detailing open action items and launch status.
Analyze competitive product offerings in terms of features and benefits as well as price points
2009- 2010
Sleuth Software
Albuquerque, NM
Marketing Manager
Responsibilities as a Marketing Representative include significant research of projects which is based on measurement of
the customer satisfaction. Responsible for the implementation of the quality, design, coordination and generate reports on
the project. Manage and organize campaigns. Managed and organized business to business facilities and services. Travel
from and to trade shows. In charge of devising, developing, and implementing strategic marketing and operational plans
for a Public Safety Company. Sales and Marketing to a target customer base. Demonstrations and presentations to specific
client prospects. Marketing and sales material creation and management. Trade show planning and execution. Support of
sales personnel and projects. Sales and customer data tracking, analysis and reporting. Maintains and communicates
annual master tradeshow calendar.
Ensures sales leads/customer inquiries are collected, categorized, and distributed to field for follow up.
Contact this candidate