Customer Service Project

M ASHA CROSHAW

** * ***** ** ** Lane

D raper, UT

84020

Cell Phone: 801-***-****

E-mail: *******@****.**

Objective:

Available as Photographer/Photographer’s Assistant

Qualifications:

• Adobe products: Photoshop CS3, I l lustrator CS3

• Photoshop CS3: beyond basic skills like cropping, cleaning and resizing I have a full

u nderstanding of layers, advanced leveling, curves, advanced retouching, etc.

• Various images editing experience

• Acute color/tone/contrast comprehension

• Microsoft Office skills: Excel, Word, PowerPoint, OneNote, Outlook

• Abili ty to work in fast paced environment, brainstorm and come up with creative

solutions

• Customer service experience

• Excellent interpersonal skills: ability to communicate in a positive, polite, tactful,

p rofessional manner

Experience:

• Head Photographer

Lifetouch National Port rait Studios

462 W 9400 S

Sandy, U T

84070

August 2009-recently employed

As a Head Photographer working for Lifetouch I am responsible for managing Picture Day

p rocedures at U tah High, Junior High, M iddle and Elementary Schools. Some of my

responsibilities include:

Working closely with parents, school personnel and student helpers regarding their

role in Picture Day and effectively resolving any issues.

Managing work of fellow photographers - assisting with any subject interaction

issues, technical difficulties or equipment problems.

Checking and setting up equipment, calibrating lights.

Posing and photographing subjects aged 2-17 at schools

Photographing sports events

Photographing special events such as prom and dance

I believe that following qualities make me a valuable employee:

My high energy and enthusiasm while establishing a connection with students and

s taff.

My ability to function in stressful situations, maintaining friendliness and great

a tti tude under pressure.

Excellent customer service, communication, and interpersonal skills.

Abili ty to work with minimal supervision as well as in a team environment.

• Photographer

Lifetouch Prestige Senior Port rait Studio

462 W 9400 S

Sandy, U T

84070

May 2010-currently employed

As a Senior Portrait Studio Photographer I have an opportunity to interact with High

School Seniors, capturing their interests, hobbies and character in series of photographs.

P roper use of soft boxes, honeycombs, reflectors, implementing various lighting schemes

p rovides needed effects for great shots. Knowledge of studio equipment, creativity and

ability to come up with ideas fast help me produce excellent product.

• Photographer, image editor

Kazan State University Students Board

K remlyovskaya Street, 18

Kazan, Russian Federation

420008

www.ksu.ru

December 2008-June 2009

I had a privilege of creating a Graduation Yearbook for Psychology Department’s

class of 2008. I was able to closely follow 2007-2008 school academic year capturing

s tudents’ every-day life reality as well as organizing group photo shoots and individual

portrait sessions, editing images and combining them into a finished product. Organizing

and managing t ime and location of large and small groups of people was critical in this

t ask.

E ffective communication, organization and proper planning skills made the project

extremely successful.

• Photographer, image editor

Independent “Even then, when …” Photo Project

May 2009

As a project author and leader I had to come up with a non-t r ivial idea, create a

poetry piece, find appropriate models, organize their t ime and location, take a large number

of photos and edit them to create quality illustrations.

Motivation and persistence allowed me to handle vast range of responsibilities and

come up with finished digital and printed versions in a short period of t ime.

• English Camp Counselor and Teacher

“Open World” E nglish Camp

Profsoyuznaya Street, 17

Kazan, Russian Federation

420111

September 2003 – January 2007

“ Open World ” is a famous Russian Camp for teenagers studying a foreign language. Being

part of ‘Open World ’ Camp Team meant

creating the cur riculum program

planning a vast range of extracur r icular ( educational ) activities.

winning teenagers’ constant attention during class

maintaining proper discipline

organizing activities that satisfy teenagers’ social needs

providing an academically stimulating atmosphere

U nderstanding the nature of motivation and psychological needs of the target audience

helped me succeed at this job.

E ducation:

• MD Psychology 2007

Kazan State University, Kazan, Russia

Additional Education:

• Basic Learning Skills and Preparing for School i ntensive course

“ Kangaroo” educational pedagogic center, K azan, Russian Federation, 2006

• Spanish Language courses

KSU Center of Spanish Language and Culture, Kazan, Russian Federation, 2007

• Kazan Ar ts School Diploma

K .A.S., Kazan, Russian Federation, 2002

Contact this candidate