Customer Service Assistant

A manda Ridinger

***** ***** ******, **********, ** 80023 - 720-***-**** - A abj5cr@r.postjobfree.com

OBJECTIVE To obtain a full t ime position utilizing skills in communication, problem solving and

m indfulness of those

a round me; looking to achieve superior customer service skills and experience in a challenging

yet caring and dedicated environment that will benefit from my strong compassion and

h umanitarian skills.

E DUCATION Bachelor of Psychology

G raduated August 2010

Colorado State University, Fort Collins, Colorado

Global Relations Study Abroad Student

J une 2010-July 2010

Arcadia University, Tanzania, Africa

• Efficiently adapted to a new environment with language barriers and lack of resources

• Created lesson plans for math and safety reviews for health and H IV/AIDS awareness

• Taught and managed a class of 38 second grade students

• Aided in efforts to improve the standard of living along side an NGO representative

w ith the mission to educate Maasai women

• Studied in the relevant culture, expanding knowledge of the human rights struggle in

A frica, became familiar with both African and UN Charter documents, and worked

w ith similar human r ights students to find solutions

WORK E XPERIENCE

Primary Wait Staff Server J une

2008-September 2010

The Chocolate Café

• Provided superior customer service and built relationships with clients

• Efficiently answered to any needs or questions requested by the clients both in the restaurant or on the

phone

• Independently took the initiative to always perform tasks and complete responsibilities promptly and

efficiently.

Research Assistant

Colorado State University Psychology Department

January 2010- May 2010

• Used deductive, top-down reasoning in studies of undergraduate women in order to better understand

t heir knowledge on reproductive health issues in an effort to further empower women

• Effectively ran studies of up to 20 women, entered data, and mastered SPSS, while respecting and

maintaining the t rust and confidentiality of participants

Research Assistant

Colorado State University Animal Science Department

M arch 2008- May 2008

• Conducted research of “ vibralung” p roduct on organic dairy calves aiming to better their health and

t he organic dairy industry.

• Mastered useful skills to examine the health of dairy calves.

• Effectively learned to communicate and work closely with other research assistants to ensure the most

accurate results possible

P rimary Wait Staff Server

The Fireside Restaurant

A ugust 2007- July 2008

• Actively listened to customers’ needs and ensured that those needs are met to obtain superior customer

satisfaction.

• Regularly chosen to manage large parties and independently train new employees.

Administrative Support and Kennel Technician

The Animal Doctor and Laurel Veterinary Clinic

November 2005- August 2007

• Successfully managed and maintained kennel facilities while providing excellent animal care and

p rioritizing clients concerns.

• Supported veterinary staff including pre and post surgical care as well as routine examination and

regular facility upkeep.

• Formed superior clerical skills by organizing client information, coordinating appointments and

p roviding exceptional customer service

• Regularly used excellent communication skills, a fast learning curve and took initiative, while also

t raining new employees to achieve all of the above.

VOLUNTEER EXPERIENCE

Teaching for Tanzanian school, Bolder Boulder, Creative Acres Animal Sanctuary, Reading Buddies,

E lementary and Middle School Volleyball Camps, Spring Formal, Red Cross-Colorado Wildfires

2

Contact this candidate