Customer Service Physical Therapist

*** ***** **** **. * Jasper, TN *****

Phone: 423-***-**** / Cell: 423-***-**** * Email: *********@***.***

Nanci Sims

EDUCATION

**** ******* **** ****** *******, FL

Graduated – Diploma

1984 Roffler Hair Design Tampa, FL

Graduated / Licensed – Master Barber

1991-1995 Northeast Alabama Community College Rainsville, AL

Certified – Basic EMT

Non-graduate – RN

2008 TREES Chattanooga, TN

Graduated -Licensed

PROFESSIONAL EXPERIENCE

2008 – Present Homemaker

2008-2008 Dr. Edward Mosley Jasper, TN

Marketing Director / Administrative Asst.

• Responsible for making contact with other doctors offices in area

• Design marketing brochures and pamphlet to promote services and skills

• Responsible for setting up speaking engagements and arranging for participation

in public health events

• Responsible for taking care of business affairs and some personal affairs,

including registering for CME’s, keeping track of all state license and their

expiration, applying for neighboring state license

• Participated in office duties, including ordering supplies, scheduling, registering,

helping with patients, verifying insurances, collecting co-pays, scheduling

surgeries or test, computer maintenance and trouble shooting

2001 – 2008 Marion County Sheriff’s Dept. Jasper, TN

Sheriff’s Administrative Asst. – previously Jail Administrator, corrections officer

• Responsible for managing the business office of the Sheriff

• Manage subordinates and personnel

• Bookkeeping for Sheriff’s Dept. and Jail Commissary

• Participate in State Financial audits

• Purchase and maintain stock and supplies needed for office, detectives and

deputies

• Director, Community Education

• Started Children and Women’s safety education program

• Public speaking and lectures

• Writ, Submitted, Manage both project and financial positions for State and

Federal grants. In my time at Sheriff’s department, I acquired and secured over

$750,000 worth of grant monies.

• Marketing and promotional events

• Responsible for monthly statistical reporting to the State

• Responsible for collection and forwarding any unclaimed funds to the state

yearly.

• Maintain and report to the state, Sex Offender Registrations

• Prosecute violators of the Sex Offender Registrations

• General knowledge of computers, help maintain our records system and officers

report system. Familiar with programs such as Word, Excel, Power Point,

Publisher, knowledgeable with email and internet filing and reporting.

• Helped establish and write a Policy and Procedure manual for employees of the

Sheriff’s Department.

• Annually maintain and update Policy and Procedures manual for Sheriff’s

Department

Jail Administrator

• Established, wrote and had approved by County Commission and County

Attorney a Policy and Procedure manual for the jail.

• Ensure that inmates are housed in a safe and constitutionally adequate

environment and operate a safe facility

• Plan, organize and directs programs and activities of jail

• Supervises directly a staff of 13 jail employees

• Consults with Sheriff and Chief Deputy in overall policy related to jail operations

• Directs and participated in the preparation of the department annual operating

budget

• Cooperates with local, state and federal law enforcement agencies

• Makes daily activity reports

• Responsible for maintenance of jail records and reports

• Maintaining jail computer systems, tracking release and court dates

• Responsible for inmate grievances and complaints

• Responsible for proper disciplinary actions and maintaining appropriate

documentation

• Responsible for personal continued education and studying new laws

• Responsible for achieving and maintaining State Certification from the Tennessee

Corrections Institute.

• Participated in yearly state jail audits consisting of adequate accommodations,

proper record keeping and procedures

1999-2001 Jasper Amoco Gas & Service Station Jasper, TN

Owner- Operator

• Responsible for daily operations and personnel

• Opening and closing duties of station

• Bookkeeping

• Accounts payable and receivables, payroll

• Reporting State and Federal Taxes

• Maintaining and ordering supplies

• Marketing and promoting business

• Customer Service

• Complying and maintaining with all local, state and federal laws

• Complying and maintaining with EPA and OSHA standards

1998-1999 Columbia Healthcare Systems S. Pittsburg, TN

Whitwell, TN East Ridge, TN

Admission – General, Outpatient, ER and OB

• Gathered personal information from patients and family

• Entered information into facilities registration system

• Verified insurance information and benefits

• Collected co-pays and fees

• Provided general facility information and tours

• Customer care and service

• Switchboard operations

• Participating in JOINT commission audits

PROFESSIONAL CERTIFICATIONS / TRAINING / ACCOMPLISMENTS

Director Safety Education Department – Marion County Sheriff’s Dept.

RAD systems – instructor

radKIDS systems – instructor

Child Passenger Safety – tech

Member Tennessee Domestic Violence Coalition

Member Safe Kids

Forensic Interviewer of Children (NCAC) – certified

Child Abuse Investigations (NCAC) – certified

Prevention and investigation unexpected infant death (MTSU)

Project Development and Implementation (Dept. of Justice)

Certified in non-lethal weapons

Completed courses in Personal Weapons training

Meth Awareness – education

Member Marion County Community Advisory Board – secretary

Affiliate Broker – Licensed

Realtor – member in good standing

REFERENCES

Louise Powell – Heart Realty 423-***-****

Connie Case – County Bookkeeper 423-***-****

Dr. Jason Chastain – Chiropractor 423-***-****

David Brackett –Physical Therapist 423-***-****

Fred Newcom – Business Owner 423-***-****

OBJECTIVE

Looking for a position with a company that I may use my talents and help the business grow into

a thriving part of our community. Also looking for a place to become part of a team working together for

the betterment of the company and a place where I can progress further in my business knowledge and

career.

Am very dedicated and self motivated. Can work alone without supervision and very task

oriented. Self learner and take pride in myself and my work ethics. Honest and reliable. Will produce

good results and will work hard to continue to better myself and the company.

AWARDS RECEIVED

Manchester Who’s Who in Business

Who’s Who in America Junior colleges

Phi Theta Kappa (Pi Epsilon Chapter)

Outstanding Performance (TBI statistical reporting)

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