Cynthia Picicci

**** * ***** ( Spokane, WA ****5 ( 509-***-**** (

abj5c2@r.postjobfree.com

PROFILE

. Twenty plus years' full charge bookkeeping experience

. Fifteen years' office management and HR experience in progressive

staffing agency

. Effective communicator, leader and problem solver

. PC literate with excellent working knowledge of MS Office Suite,

QuickBooks Pro, and Internet

PROFESSIONAL EXPERIENCE

OFFICE ADMINISTRATION/MANAGEMENT

. Directed staff of up to 6 staffing professionals/recruiters in a high

volume, high stress environment

. Hired, fired, trained, and evaluated as many as 160 employees

throughout career

. Created employee incentive, development, and task-monitoring programs

. Implemented training strategies throughout franchise. Motivated staff

to perform to their optimum

. Ensured customer satisfaction by inspiring and leading a knowledgeable

and courteous staff

. Consistently met or exceeded company and personal performance

objectives

. Organized and successfully implemented staff marketing campaigns.

Ensured competitive edge through market research and price integrity

. Acted in absence of franchise owner, effectively owning increased

responsibility

. Relied upon by franchise owner and staff for industry expertise and

knowledge of customer base

ACCOUNTING/BOOKKEEPING

. Maintained and handled all books through the adjusted trial balance.

Prepared for CPA

. Recorded assets, leases and expenditures and performed the monthly

bank reconciliations

. Analyzed and corrected current-period errors in the general ledger,

using journal entries

. Processed payroll, up to $100,000, weekly

. Filed federal and state payroll tax returns, monthly and quarterly.

Filed all employer taxes for multiple states, Washington and Idaho.

Computed and made related deposits.

. Prepared W2's and 1099 at year end

. Filed Labor and Industries Prevailing Wage Affidavits and Intents.

Completed certified payrolls

. Handled all accounts payable and accounts receivable duties, including

invoicing and collections

. Tracked financial information through the design and development of

Excel spreadsheets

HUMAN RESOURCE SKILLS

. Managed HR function for multimillion dollar staffing company

. Recruited professionals and recruiters via in-house job postings,

advertising campaigns, and job fairs

. Updated training manuals; coordinated and oversaw internal training

courses

. Conducted training seminars to develop staff and keep franchise in

compliance with corporate standards

. Expanded benefits packages, employee relations and recognition

programs

. Implemented policies, training, and advisory committees

. Reviewed, updated, and presented wage and salary structures.

. Maintained knowledge of changing labor and safety regulations

PROFESSIONAL EXPERIENCE

Office Manager/Full Charge Bookkeeper - MANPOWER STAFFING 2000 - 2010

Home Manager

1994 - 2000

Recruiter - MANPOWER STAFFING, Spokane, WA 1988 - 1994

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