Freda Michelle Evans

**** ****** *. ******* *****

Jackson, Mississippi 39213

601-***-****

Objective: Seeking an upwardly mobile and challenging clerical/customer

service position that allows me to utilize the skills and

training I have acquired.

Skills:

. Type 40 WPM with extensive 10 key skills

. Proficient in Microsoft Office (Word, Excel, Publisher,

Access)

. Extensive verbal and written communication skills

. Superior customer skills

Experience: Mississippi Highway Safety Patrol

Pearl, Ms

System Operator I

2007 to 2008

. Assist all law enforcement agencies in state and out of

state in any way possible

. Entering data in the computer such as tags, drivers license

. Criminal History checks

. Modify, clearing, sending teletypes, filing

Norrell Temporary Services Clinton, MS

Mississippi State Tax Commission

2000 to 2000

Data Entry

. Computed federal taxes for general public

. Extensive data entry which included personal information and

confidential tax and income information

. Provided superior customer service and utilized extensive

written and verbal communication skills

Malaco Records

Ridgeland, MS

Telemarketer

1998 to 1999

. Made random phone calls to inform the general public about

various music, tapes and cd's available through the company

. Answered questions dealing with artist and cost information

. Took orders and provided superior customer service and

utilized extensive verbal communication skills

Education: Virginia College

Jackson, MS

A.A.S. Degree Administrative Office Management

December 2004

Salary: Negotiable

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