Life Insurance Service Representative

Benjamin A. Assaff

*** ***** **., ******* ** ****0

Cell 517-***-****

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PROFILE

I am a self-motivated, focused individual with a strong background in care

giving for individuals with developmental disabilities, implementing

behavior modification techniques, and printing technologies. I am seeking a

position in a progressive work environment. My specific background

includes:

> Extensive experience in integrating clients into positive social

settings and social interactions

> Strong background in client behavior modification and goal setting

> Background in the maintenance of regular client medication regimens

EXPERIENCE

Community Mental Health, Lansing, MI (October 2008-Present)

Residential Technician

. Monitored and provided care for 7-8 clients with mental and

developmental disabilities within a home setting

. Assisted clients with everything from physical hygiene to meal

preparation and followed specific dietary restrictions

. Distributed medication for all clients multiple times a day and

performed first aid

. Was required to take a CPR certification course prior to working

within the group home

. Provided client transportation, in a company vehicle, for medical and

leisure activity

Cottage Inn Pizza, East Lansing, MI (January 2008-November 2008)

Delivery Driver/Kitchen Cook

. Delivered orders to customers

. Prepared pizzas per customer orders

. Received and processed customer telephone orders

Community Based Interventions, Lansing, MI (August 2006-December 2007)

Behavioral Aide

. Provided behavior modification to 5-7 clients with closed head

injuries

. Integrated clients into a positive work routine to prepare them for

self-sufficiency following release from the program

. Assisted clients in establishing behavioral goals, including daily

activities, financial planning and independent outings

. Maintained regular medication regimens, dispensing daily medication to

clients

. Provided client transportation as needed, using both a company-

provided truck and my personal vehicle.

Jackson National Life Insurance, Lansing, MI (October 2005-July-2006)

Telephone Service Representative (temporary)

. Responded to customer telephone calls (Life of Georgia and

Jackson National Life)

. Provided customers with assistance in making policy changes

. Updated system records as appropriate

Licensing Specialist I (temporary)

. Processed Producer of Record updates in Performance Plus System

. Utilized Policy Locator system to determine policy type, as

needed

Action Printing, Mason, MI (July 2005-October 2005)

Screen Printer

. Set up all jobs for printing as needed

. Printed assigned quantities of shirts

. Performed clean-up of screens

EDUCATION

Lansing Community College, Lansing, MI: Associate's Degree (focus in

Fine Arts), May 2006

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