Customer Service Administrative Assistant

Ladies/Gentlemen:

The enclosed resume outlining my experience, achievements, and interests is

submitted for your consideration. I am interested in continuing my career

with an organization such as yours where my experience in management

combined with my educational abilities will continue to be challenged.

I believe my experience will enable me to make a positive contribution to

your company. I pride myself on my ability to understand the needs of

others and helping them meet those needs. I am comfortable my decision-

making ability and have a reputation of being hard working. I make goals

for myself and continue to push myself in order to meet them.

I would appreciate an opportunity to speak with you personally to discuss

your needs and objectives, along with my proven abilities to fulfill them.

Thank you for your time and consideration. I look forward to hearing from

you soon.

Sincerely,

Dawn Parker

Objective:

To obtain a challenging management position in a growth oriented company

where I can assist in improving the efficiencies while maintaining

compliance.

Summary:

Focused on being a professional thriving on exceeding goals and

expectations. Works as a team player with a proven record in customer

relations, scheduling, A/R, and general office operations. Strong

organizational abilities combined with excellent interpersonal and

communication skills that work effectively with other people at all levels.

Professional Experience

2009 Bartlett Recreation Center

Front Desk Receptionist

Greet members

Process new and existing memberships

Handle multi line phone system

Assist management with clerical duties

Tour prospective new members through facility

Maintain facility brochures and announcements

2007-2009 Homemaker

2005-2007 LEGACY WEALTH MANAGEMENT

Administrative Assistant/Receptionist

Handle multi line phone system

Responsible for all mass mailings, company brochures and overnight

material

Assist Controller with employee reimbursements and accounts payable

Notary Public

Assist group of 20 financial advisors with various office duties

Provide various customer service duties for all clientele

Responsible for all incoming and outgoing mail for office

Schedule meetings and luncheons for all clients and personnel

meetings

Responsible for maintaining office supplies

2003 - 2005 AMERICAN EXPRESS FINANCIAL ADVISORS

Financial Planning Assistant

Provided administrative support for paraplanner and group of three

advisors

Scheduled appointments and assisted clients with service issues

Pulled performance reports and client information for appointments

Assisted with completing forms to process daily business

Organized and maintained confidential client files

Assisted with implementing new filing/coding system for the group

practice

Updated client records and data using client database system

Processed weekly compensation reports and tracked all business

1999 - 2003 Homemaker

1991 - 1999 CONCORD EFS

Banking Administration

Provided client service for corporate and individual client accounts

Generated heavy amounts of reports and correspondence

Entered and maintained client data

Handled Federal Reserve closings

Worked heavily with the Federal Reserve Bank

Filing; maintained detailed documentation on all accounts

Administrative functions necessary for daily operations

Accounting Assistant

Handled computer based accounts payable and accounts receivables

Entered data and maintained client and vendor databases

Generated reports and correspondence

Filing; maintained detailed records

Administrative functions to assist department management

Education

The University of Memphis. Memphis,Tennessee.

Attended 3 years

Strengths

- Effective communicator; interact well with customers, vendors, co-workers

and management.

- Self-starter and highly motivated.

- Positive attitude; personable and professional.

- Organized; extremely detail-oriented.

- Highly efficient with reports, numbers and correspondence.

- Extremely service oriented with a combination of intuitive and analytical

abilities.

- Demonstrated career history in accounts payable, accounts receivable and

customer service.

Information Services

Proficient in all areas of MS Office, Stratus, and AS400 systems

REFERENCES

Buddy Daves 901-***-****

Chris Hartman 901-***-****

Rachael Wise 901-***-****

SALARY REQUIREMENTS

25,000-34,000/YEAR

Contact this candidate