Customer Service Loss Prevention

Location:

Posted:

October 05, 2010

Ashley N. Singer

Reynoldsburg, Ohio, 43068

**************@*******.***

Objective: To utilize my skills and grow within your company. I'm a

fast learner and I adapt well to any new situation.

JCPenney 2007-2008

Loss Prevention Officer

To ensure the safety of the associates as well as the customers in

our store. Monitor CCTV and deter any shoplifting.

Discover 2006-2007

Fraud Prevention Specialist

Took inbound calls for customers who had issues with fraud on there

accounts. Made outbound calls to customers that I found fraud on there

accounts. Monitor the accounts daily.

Verizon Wireless 2006-2006

Customer Service Representative

Took inbound calls to ensure the customers accounts and phones were

in order. I also did maintenance to customers accounts.

Sears 2002-2006

Multiple

I held multiple positions while with Sears. I held a managerial

position dealing with the cashiers as well as, Rim control, inventory,

loss prevention, mca, hardlines, softlines, etc...

Columbus State Community College 2003-2004

Law Enforcement

Groveport Madison High School 1999-2002

Graduate/ Diploma

I have had 10 plus years in retail and loss prevention. I am

certified in handcuffing and also was the safety representative for

JCPenney. I can type 70 wpm. Experienced in most Loss Prevention computer

programs as well as camera installation and recovery.