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Customer Service Manager

Location:
Hermitage, TN, 37076
Posted:
October 05, 2010

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Resume:

M ARN ICE DEJEANETTE TURNER

m abj55k@r.postjobfree.com

**** ******* ****** ****

Home: 901-***-**** Hermitage, TN 37076

Cell: 901-***-****

Objective: Surgical Coordinator

Education: Master of Science Degree

G raduated May 2010

O perations Management

G.P.A. 3.75

U niversity of Arkansas

Fayetteville, AR

B achelor of Science Degree

G raduated March 2006

L iberal Arts

G.P.A. 3.28

E xcelsior College

A lbany, NY

T echnical Diploma

G raduated June 1997

Surgical Technology

G.P.A. 3.85

Tennessee Technology Center at Memphis

Memphis, TN

E xperience: Surgical Technologist

• Developed 13 years of technical clinical expertise scrubbing on OB/GYN surgical

cases

• Acquired leadership and supervisory skills as the Lead Tech

• Maintained aseptic technique and provided pre-op and post-op patient care

• Provided and implemented orientation t raining of new Surgical Tech employees

• Obtained experience as a Substitute Instructor in Surgical Technology upon

g raduation

• Provided terminal cleaning and inspection of Operating Rooms to meet JACHO

s tandards

• Implemented quality control standards to increase positive patient outcomes

• Performed Sterile Processing of Surgical Inst ruments and tested Autoclaves

• Reduced waste and obtained Operational Management experience in ordering

Medical Supplies

• Participated in seminars on Surgical Safety and Infection Control

• Obtained Washington State Registration as a Surgical Technologist and BLS

Certification

• Acquired Surgical Technologist Certification for six years and Graduated with

Honors

• Accepted in the Doctorate of Health Sciences program at Nova Southeastern

U niversity

Work H istory: Vanderbilt Medical Center

4/2010-9/2010

1211 Medical Center Dr Salary: 19.50

USD per H r

Nashville, TN 37076 Hours

per week: 36

Surgical Technologist I

615-***-****

Supervisor: Sandy Smith, Assistant L & D Manager

D uties:

Passed surgical instruments to Surgeons on OB/GYN cases

P rovided pre-op and post-op patient care

M aintained sterile techniques and stocked ORs

Scanned instruments and supplies using CENSITRAC System

Set-up delivery tables and collected specimens

P rovided customer service as Medical Receptionist

I nova Fai rfax Hospital Women’s Center

06/2009-4/2010

3300 Gallows Rd Salary: 24.43

USD per H r

Falls Church, VA 22042 Hours

per week: 36

Surgical Technologist I I

703-***-****

Supervisor: Nathalie Fetgatter, L & D Manager

D uties:

Passed surgical instruments to Surgeons on OB/GYN cases

M aintained sterile techniques and stocked ORs

P rovided pre-op and post-op patient care

P rovided customer service

L exington Medical Center

12/2008-5/2009

2720 Sunset Blvd Salary: 16.85

USD per H r

West Columbia, SC 29169 Hours per

week: 36

L abor & Delivery Tech

803-***-****

Supervisor: Kelly Cutter, L & D Manager

D uties:

Passed surgical instruments to Surgeons on OB/GYN cases

M aintained sterile techniques and stocked ORs

P rovided pre-op and post-op patient care

Set-up delivery tables and t ransported specimens to the Lab

P rovided customer service

M ethodist LeBonheur Healthcare

04/2000-08/2008

7691 Poplar Avenue Salary: 17.91

USD per H r

Germantown,TN 38138 Hours per

week: 36

OB Tech

901-***-****

Supervisor: Karen Provence, L & D Manager

D uties:

Passed surgical instruments to Surgeons on OB/GYN cases

M aintained sterile techniques, stocked ORs and collected specimens

P rovided pre-op and post-op patient care

Assisted Surgeons on Deliveries and set-up Delivery tables

P rovided sterile processing of Instruments and inspected ORs

Obtained Lead Tech experience on Night Shift

T rained and oriented new Surgical Techs in Operating Room techniques

T ransported patients and provided customer service

Tested Autoclaves, maintained Log books, and improved quality control

s tandards

M aintained accuracy of Medical Supplies and reduced waste

Participated in Seminars on Surgical Safety and Infection Control

References:

Sandy Smith, Assistant L & D Manager 615-343-

0529/615-***-****

Vanderbilt Medical Center

abj55k@r.postjobfree.com

N athalie Fetgatter, L & D Manager 703-776-

6422/703-***-****

I nova Fai rfax Hospital Women’s Center

N abj55k@r.postjobfree.com

L inda Lawerence, Educator Coordinator

703-***-****

I nova Fai rfax Hospital Women’s Center

l abj55k@r.postjobfree.com

K aren Provence, L & D Manager

901-***-****

J ennifer Tillary, L & D Supervisor

901-***-****

M ethodist LeBonheur Healthcare



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