Information Tech

Peter J. Ricci

** ***** ****** **. ********, MA *1842

978-***-**** - ******@*****.***

Summary:

As a Microsoft Certified Systems Administrator with thirteen years of on

the job experience, I am seeking a challenging managerial or lead technical

position in a well-established company or governmental agency that will

utilize my unique combination of social, technical and analytical

abilities.

Employment:

Massachusetts Convention Center Authority South Boston, MA

Systems Administrator

1/31/2011- Present

Manage end user and server operating systems (winXP, win7, win8, MAC os/x,

server 2003-2012)

Ensure the integrity and security of enterprise data

Ensure the handling of personal private data in accordance with State and

federal laws

Manage user and computer account with Active Directory

Designing and implementing Group Policies

Perform and routinely test restore enterprise backup data using CommVault

software

Compile and keep inventory of servers and their software

Building and testing server operating systems including Windows Server 2003

- 2012 and Linux

Building and deploying PC images to the enterprise fleet of desktops,

laptops and MAC OS/x

Research emerging software, I.T. products, protocols and standards

Managed enterprise fleet of mobile devices using a mobile device management

software

Serviced all mobile devices including iPhone, iPad, and android

Developed technical documentation including policies and procedures

Developed documentation for end user standard operating procedures

Maintained 2007 and 2010 Exchange E-Mail systems

Exported 2007 Exchange mailboxes to Exchange 2010 mailboxes

Created mailbox-enabled, enabled objects and distribution lists

Maintained virtual environment using VMWare 5.1

Designed and built all Virtual Desktop Systems using VMWare View

Created and deployed disaster recovery policies and procedures

Designed and performed upgrade from EMC cx-3 20 to EMC Celerra cx-4 120

Designed data migration plan for LUN and NAS

Managed all enterprise data on EMC SAN and EMC NAS devices

Created environment for Anti-virus on EMC back-end storage using CAVA and

Server-Protect

Maintained enterprise data on HP SAN

Maintained enterprise user data on sinology NAS storage device

Administration of Office-Scan anti virus software

Designed and deployed Microsoft SCCM 2012 Sp-1 environment

Remotely deployed end user software installation using SCCM 2012 Sp-1

Maintain security patch levels using both WSUS and SCCM 2012 Sp-1

Designed and deployed on-site hosted Cloud solution

Implemented Single Sign-on environment using Active Directory Federation

Services (SAML 2.0)

Designed and deployed IIS web servers

Maintained and deployed end-user anti-virus using SCCM 2012 Sp-1 and

Endpoint software

Triton Regional School District

Byfield, MA

Desktop/Network Technician

5/2008 - 1/2011

Maintained and repaired Windows NT/200/XP/Win7 clients

Maintained and repaired MAC OS/X clients and iPad's

Provided user support for 600+ users via phone, email, remote control and

on-site

Installed, configured applications: Ms Office 97-2007, Lotus Notes, Word

Perfect, etc

Deployed PC's for large environments using Altiris imaging software

Install and repair printers, scanners, Smart Phones, iPhone's and other

peripherals

Trained end users on proper utilization of their computing environments

Maintained Technology Inventory Database

Tracked trouble tickets till close using Help-desk web application

Provided active directory maintenance

Created and setup new users using active directory

Maintained, configured and repaired MS Exchange 2007

Evaluate existing systems & recommend technology for upgrade & replacement

Monitored virus infections and updates using Kaspersky AV

Efficient in VB scripting for logon and other functions

Configured and setup HP switches

Configured and maintained wireless networks

Configured and administered Nutri-Kids POS systems

Document & update technology related instructions & procedures as required

Track and maintain hardware issues and user help requests in a custom help-

desk application

Sterling Corporation

Billerica, MA

Desktop/Network Administrator

9/2007 - 1/2008

Provided user support for 200+ via phone, email, remote control and in

person

Administrated and supported Domino Server/Lotus Notes email clients

Mirrored and deployed Windows servers, laptops and desktops using GHOST

software

Maintained and repaired of Windows 95/98/2000/XP clients

Administered IBM AS/400 server and emulation clients

Windows 2003 server administration: DHCP, DNS, WINS and Active Directory

LAN/WAN hardware: Routers, Switches

Altigen IP phone system administration

Deployed wireless solutions

Maintaining and repairing all printers

Setup of PDA's, Blackberry's

Maintained Altigen IP phone system

Massachusetts Secretary of State

Boston, MA

Desktop/Network Administrator - Registry of Deeds 2000 -

9/2007

Provided user support for 300+ via phone, email, remote control and in

person

Monitored Checkpoint NG firewall for intrusion detection and data leakage

Deployed PC's on a large scale using GHOST software

BlackBerry Enterprise server installation and configuration

Assisted Web Administrator with maintenance, renewals and VB scripting

Maintained and repair of Windows 2000/XP/Vista and MAC clients

Monitored web sites for usage statistics and security breaches

Windows NT/2000/2003 Server administration: DHCP, DNS, AD, WINS

Configured and deployed Windows Server 2003 Active Directory domain

controllers

Monitored Checkpoint firewall for intrusion and VPN connections

Administered backups jobs using ArcServe10 and Backup exec

Deployed and administered Exchange Server 2003

Deployed and administered Norton Anti Virus 10 server

Validated, tested and deployed Windows updates using a WSUS solution

Installed and configured Nortel, Cisco and HP switches

Tracked issues through to completion using MAGIC ticketing system

Education:

Greater Lawrence Technical H.S. Andover, MA, Electronics - Diploma

1991 - 1995

New Horizons Training center - Waltham, MA

Global Knowledge - Woburn, MA

Certifications:

MCSA

Comptia A+

Comptia Net+

Dell PowerVault MD1000

Dell basic wireless technology

Dell PowerEdge 2800 Server certification

Dell ESD certification

Dell Power Connect 6024/6024f switch certification

References are available upon request.

Contact this candidate