Jennifer Peltier

**** ***** **

Palmdale, CA

702-***-****

abj52u@r.postjobfree.com

ASSISTANT

Profile

• Excellent organizational, interpersonal, and business communication skills with

the experience required to handle demanding schedules, deadlines, and shifting

priorities.

• Acknowledged as a Total Quality Customer Service Professional.

• Dedicated and focused, works within the scope of the positions and willingly able

to take direction, assignments and help out in other departments when needed.

• Able to prioritize and complete multiple tasks and follow through to achieve

goals.

• Excellent working knowledge using Microsoft Windows, LMS, Microsoft Excel,

Microsoft Word, Lytec, iSalus, MedManager and the Internet.

• Maintains confidentially, security and standards of ethics with all medical and

patient information including storage and disposal.

• Raised efficiency levels within the medical record database and patient retention.

Employment

Associate’s for Women’s Health and Wellness, Henderson, NV 2008-2009

Front Office/Medical Records

• Completed release of information requests including but not limited to retrieving

and returning medical charts, copying and faxing records accordingly, established

procedures and standards of productivity

• Scheduling patient appointments, surgeries and outpatient procedures.

• Insurance verifications, referrals, check in, check out, ordering supplies and calling

in prescriptions.

• Maintained working knowledge of all state laws and fees

• Cleaned, stocked, and prepared exam rooms.

• Conducted the HALO Brest Pap Test exams.

Larsen Pediatrics, Henderson, NV 2007-2008

Front Office Coordinator/Scheduler

• Scheduling patient appointments, consultations, and procedures.

• Insurance verifications, answering phones, typing up letters, making charts for new

patients, taking messages and triaging problems

• Coordinated delivery of patient records to hospitals, physician offices and surgical

centers for consults, procedures and transfer of care

• Referrals from and to physician’s offices and hospitals

• Prepare and check in patients for their appointments,

• Check out and collect co payments and balances on account

MGM/Mirage, Las Vegas, NV 2004-2007

Reservations Agent

• Responsible for ticket sales to Cirque Du Soliel, special events, concerts, and local

shows.

• Trained new sales reps in opening new accounts and upgrading existing services.

• Reserved concerts, special events, dinner and shows for guests, concierge and

travel agencies

• Trained new Sales representatives in opening new accounts and updating existing

services within the Reservations department.

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to

improve customer service.

Canon Center of Research, Las Vegas, NV 2000-2004

Marketing Assistant

• Worked with undergrad students in conducting surveys for many different clients.

Work entailed heavy cold canvassing.

• Coordinated large groups of volunteers to conduct in person surveys.

• Increased survey production 10% from 70% to 80%.

• Collected data statistics from surveys and inputted into computer system.

• Organized large groups of volunteers to conduct in person marketing surveys.

Henderson Chevrolet, Henderson, NV 1999-2001

Administrative Assistant

• Answered multiple line telephone system, routed calls to appropriate extensions,

track and record all sales activities.

• Assist with sales receipts, titles, filing, and accounts payables and receivables.

• Responsible for coordinating and preparing conference records for staff meetings.

Education

• Silverado High School 1995-1999

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