Customer Service Manager
Resume:
Debbie Brice
abj51n@r.postjobfree.com
WORK EXPERIENCE
HERMITAGE CAT SHELTER JUNE 2008- CURRENT
Responsible for care and treatment of all resident cats and intake of cats
including feral, FIV+, FeLV+, disabled and diabetic felines.
Manager for Cat Care Dept. including office management, receptionist
duties, customer service, medical invoicing and inter-managerial relations.
Responsible for shelter operations including event preparation, shelter
management, medical ordering, and adoption consultant.
US ARMY DECEMBER 2004- FEBRUARY 2006
Intelligence Analyst
Perform, or coordinate, collection management, analysis, processing, and
dissemination of strategic and tactical intelligence.
Prepare all source intelligence products to support the combat commander.
Assist in establishing and maintaining systematic, cross-referenced
intelligence records and files. Receive and processes incoming reports and
messages. Assist in determining significance and reliability of incoming
information. Assist in integrating incoming information with current
intelligence holdings and prepare and maintain the situation map. Assist in
the analysis and evaluation of intelligence holdings to determine changes
in enemy capabilities, vulnerabilities, and probable courses of action.
Assist in the preparation of Order of Battle records using information from
all sources and in the preparation of strength estimates of enemy units.
Assemble and proofread intelligence reports and assists in consolidating
them into military intelligence. Using association, time and weather
matrices along with link diagrams to disseminate intelligence. Prepare
Intelligence Preparation of the Battlefield (IPB) products.
VALLEY VETERINARY HOSPITAL DECEMBER 2002- DECEMBER 2003
2321 Jackson St.
Oshkosh, WI 54902
Veterinarian Assistant/ Clerk
Work under general supervision of a veterinarian.
Prepare treatment room for examination of animals; restrain animals during
examination, treatment, or inoculation. Apply wound dressings, cleans
teeth, and takes vital signs of animal. File customer's information, take
payments and make appointments.
PETCO APRIL 2001-JUNE 2002
1935 Koeller Rd.
Oshkosh, WI 54902
Animal Care Specialist
Technically knowledgeable on all species (fish, small pet, reptiles and
birds)
Required to handle pets.
Accurately stock merchandise while also helping customers
Comfortable caring for the pets in store: cleaning fish tanks; reptile
habitats, small pet and bird cages as well as watering and feeding.
Assist customers to their vehicles with purchases.
EDUCATION
US ARMY Intelligence Analyst Course JANUARY 2005- JUNE 2005
Veterinary Assistant Course (Non-certification Course) DECEMBER 2002
High School Diploma Oshkosh West Oshkosh WI JUNE 2002
Penn-Foster College Veterinary technician. CURRENTLY
ATTENDING
SKILLS
I am proficient in Microsoft Excel, Microsoft Word and Microsoft Access.
I have advanced knowledge of general office-based software and overall data
management.
Contact this candidate