Manager Quality Control

Beverly Townsend

*** ******** ***

Georgetown, KY 40324

(270) 250 – 2743

*********@*****.***

http://www.linkedin.com/in/beverlytownsend

Summary of Qualifications

Results-oriented, high-energy, hands on, with a history of successful implementation and

assisting plants in becoming benchmark facilities through education and culture change on

the shop floor and in the administration roles.

Experience:

13+ years experience in lean (TPS)

Mentoring and coaching in lean

Culture Change

Developing lean initiatives and drive improvement from the work cell

Value Stream Mapping and Lean Transformation planning and implementation

Developing benchmark facilities

Problem solving: 8 Step, 5Whys, fishbone, A3, PDCA, etc…

Waste elimination and work balance (Yamazumi charts, takt/cycle time,

productivity, on time delivery and quality improvements)

Establish and improve standard work

JIT Kitting

Excel, Power Point, Publisher, Solid Works, AutoCad, Minitab, Visio, Outlook,

Lotus Notes

Professional Accomplishments

Processes implemented taught at AME conference

2 Corporate President’s Awards for Leading Improvement Excellence

1 Corporate Chairman’s Award for Leading Improvement Excellence

Developed Lean Accelerator “Cook Book” for sister plants to implement improvements

Leading SMED kaizen event in the United Kingdom

Implemented JIT Kitting processes that is now benchmark processes

Corporate mentor and consultant on lean

AME plant tour site coordinator

Successful Culture Changes

Certified in Lean Systems

Employment History

Pentair Technical Products (Hoffman Enclosures)

Lean Manager, 7/2008 - Present

• Plant became benchmark among sister plant in 2010

• Implemented new product line into facility

• Teaching, mentoring and leading lean principles and massive lean implementation

• Lean initiatives lead to establishing new product line

• 2009 AME world conference site coordinator

• Implementing one piece flow for modified, mix model line in fab and welding processes

• Implementing new scheduling method for modified, mix model line (became Hoffman benchmark)

• Designed new weld cell layout for optimized flow

• Establishing metrics & measurement systems (KPIs)

• Establishing kaizen format & procedures

• Implemented visual factory

• Implemented JIT kitting

• Implemented “playbooks” to determine manpower on customer demand

• Value Stream Map manager

Ingersoll Rand

Lean Leader/Black Belt, 6/2006 – 7/2008

• Teaching, mentoring and leading lean principles and massive lean implementation at Ingersoll Rand plants

across the U.S.

• Received 2 Ingersoll Rand President’s Award & 1 Chairman’s Award for project leading and lean

implementation

• Established new product assembly line in sister plant in Mocksville, North Carolina

• Established and lead JIT to process kitting from Supermarket

• Rebalanced Assembly lines reducing all wastes

• Implemented Kaizen system and awards systems

• Established "Wall of Fame" for kaizen encouragement, recognition, and team member competition to

drive Kaizens

• Value Stream Manager (update maps, establish vsm plans and update progress to future state value stream

maps within facility (shop floor and offices as well as suppliers)

• Established and Lead "Lean Team" to aid shop floor in Kaizens and lean projects

• Combined assembly lines and establishing 3rd World Class Work Cell & JIT kitting for them

• Ingersoll Rand of Campbellsville was award best manufacturing company in Campbellsville by the

Chamber Of Commerce.

• Ingersoll Rand of Campbellsville was awarded most improved by lean manufacturing standards among all

Ingersoll Rand plants.

JCB INC.

Lean Manager, 1/2005 – 6/2006

• Established JIT Kitting Processes throughout facility

• Introduced new products on assembly line

• Set up new assembly line for new machine using pull system

• Lead SMED Kaizen Event in the United Kingdom

• Implemented Kaizen system and awards systems, JIT, and TPS

• Eliminated waste in production by reducing cycle times, overtime, and improving sigma levels

• Created OIS sheets through illustrations, and graphics

• Trained and Lead Team Leaders on Productivity, Yamazumi, Overtime Tracking Charts, TPS and JIT.

• Manager for new Process Documentation Department

• Worked directly with the Engineering group on quality and PI (product improvement) issues

Toyota Motor Manufacturing

Team Member, 12/1997 – 3/2002

• Team Member, cross trainer on all jobs in group. Volunteered and assisted assembly line leaders. Assisted

with Specialty group (line balance, waste elimination, POU racking, etc…)

• Quality Control Committee Member

Education

Savannah College of Art and Design

2002-2004 – BFA

• 3.2 GPA

• Deans List

University of Kentucky

2010

• Certificate in Lean Manufacturing Systems

Kentucky State University

1998-2001

• Basics

References

Available upon request.

Contact this candidate