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Customer Service High School

Location:
Shepherdsville, KY, 40165
Posted:
October 03, 2010

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Resume:

Jeremy Lane

*** ***** *****

Shepherdsville, KY 40165

502-***-****

abj4yz@r.postjobfree.com

Education:

University of Louisville, Louisville, KY

Bachelor of Science Degree, Justice Administration

Graduate as of May 2003

Trinity High School, Louisville, KY

High School Diploma

Graduate as of May 1997

Work Experience:

Kroger Company, Louisville, KY (09/17/07 - 03/28/09)

Management

. Leading a 42 million dollar multi person work force in 2008.

. Working with employees to improve their performance.

. Creating positive and productive environments for the customer base.

. Creating new sales ideas to help improve the company's profits.

. Working to reduce profit loss in the store.

. Assisting in departmental ordering and processing.

. Organizing and maintaining products for the customers each day.

. Maintaining a clean and safe work environment.

Kroger Company, Louisville, KY (08/27/96 - 09/15/07)

Clerk / Sales Associate

. Over eleven years experience as a clerk.

. Responsible for product rotation based on dating and shelf placement.

. Answering and assisting customer phone calls directed to Dairy

Department.

. Helping customers by locating products throughout the store.

. Maintain supplies and stock by relaying current product numbers to

department manager.

. Orders products for department needs.

. Maintain a low level of shrink by scanning out damaged product from

the store system.

Power Stores Direct, Louisville, KY (09/01/06 - 05/01/07)

President and Owner

. Sold thousands of dollars of scooter merchandise via

ScooterTownUSA.com

. Used HTML design tools to design and enhance my website.

. Developed a multi level website for all ages and interests.

. Handled all transactions.

. Represented customer service by answering and responding to questions.

Other Information:

. Typing 65+ words per minute.

. Word and Excel knowledge.

. Computer literate.

. Detail oriented.

. Organized.



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