Customer Service High School

Location:

Posted:

October 06, 2010

CEDAR GROVE, NC *****

HEIDI LAWS

OBJECTIVE

To strive for better knowledge in a new career and to have ambitions and

goals to reach professionally through my experience in the opportunities I

receive.

WORK OF EXPERIENCE

01/2010-PRESENT Professional Recovery Consultants Durham, NC

Legal Collector (NCO)

Establishing payment arrangements on delinquent accounts, experience with

FACS workstation, making phone calls and creating client database.

10/2006-01/2010 Red Robin Durham, NC

Server

Providing customer satisfaction through friendly attitude and kindness to

provide a pleasant dining experience.

01/2008-05/2008 Manpower, NC

Data Entry (Medical Claims)

Customer service experience, Word processor, Excel, Microsoft word, 60-70

wpm, filing and rejecting medical claims.

05/2004-06/2007 Food Lion Durham, NC

Scan Manger/ Customer Service/ Bookkeeper

Activate prices throughout the store, computer experience, organizing tags,

and upc's for all items in the computer system. To be responsible of the

the store's prices and also to be friendly and courteous to all customers.

EDUCATION

08/2000-05/2004 Orange High School Hillsborough, NC

High School Diploma

08/2007-12/2009 Alamance Community College Graham, NC

Criminal Justice Associate Degree

OFFICE SKILLS

Experience in Microsoft Word, Excel, PowerPoint, Word Processor, Microsoft

Office, Spreadsheet, Database, 70-80 WPM.

SALARY REQUIRMENTS

12.00-14.00 hourly

REFERENCES

Angelina Salas 919-***-****

Jennifer Austin 919-***-****

Jessica Williamson 919-***-****