Maria Koogler

Dayton/Oh/***** 937-***-****

abj4uq@r.postjobfree.com

Experienced Operations Manager - Innovative, high-energy professional

specializing in leadership, customer service and sales. Seeking to provide

high quality leadership support to ensure a competitive advantage.

Offering excellent analytical skills, administrative skills, communication

skills, computer proficiency, teamwork, and an understanding of

organizational strategies that will assist in meeting corporate objectives.

Summary of Qualifications

. 5 years of management experience

. 5 years expertise in event planning and promotion

. 8 years expertise in customer relations

. 5 years expertise in team development and training

. 8 years expertise in outside/inside sales and negotiation

. 8 years administrative experience

. 5 years expertise in social media marketing

Professional Skills

Interpersonal and Teamwork

. Strong presenting, public speaking and communication skills

. Strong analytical skills

. Interact with a variety of personalities; scheduling, training and

resolving internal and external conflicts

. Meet and exceed deadlines

. Interact daily with sales team, operations team to organize special

events and projects

. Ability to manage multiple task in high paced environment

. Works well under pressure

Customer service, Sales and Marketing

. Increase all sales by developing strong relationship to customers

. Knowledge of effective marketing techniques

. Conflict resolution and customer care management

. Effective communicator with the ability to present complex information

to diverse groups and individuals.

. Deliver strong marketing and sales strategy by understanding market

trends

Managerial and Supervisory

. Planned, directed, or coordination of daily operations

. Maintained discipline and setting the rules and the regulations for

the employees to maximize their output

. Entrusted with confidential company and customer records

. Supervised, evaluated and trained approximately 100 associates daily

. Directed and coordinate promotional events

. Worked directly with executive staff to help develop budget, expansion

and growth reports

Employment History

. Operations Manager-King Brands LLC, Dayton Oh-January 2005- 2010

. Assistant Store Manager-Wal-Mart, Huber Heights Oh -October 2005-May

2008

. Encoder/Office Assistant-The Ohio State University, Columbus Oh-

September 2003-September 2004

. Internship ABC Radio Networks, Columbus Oh-Promotions department -

2003-2004

. Internship Radio One Inc. Columbus Oh- Promotions department- 2004-

2005

Education

The Ohio State University

Bachelor of Arts - Strategic Communications

*References available upon request *Salary negotiable

*Welling to travel 25%

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