Manager Operations
Resume:
Wayne Tyler
Elgin, Illinois 60120-4827
abj4ua@r.postjobfree.com
Objective
As a manager I will provide effective leadership to create an environment
that will develop teamwork. I can display several management styles to
communicate the organizations goals and objectives.
Employment
POLICE RECORDS AND EVIDENCE SUPERVISOR
JUNE 1999 TO OCTOBER 2009
Elgin Police Department
Elgin, Illinois
151 Douglas Ave.
The responsibilities are to manage the staff of the records and evidence
divisions on two shifts. Hire and terminate personnel in each division.
Follow state and county laws governing the retention and storage of all
records and evidence. Prepare evidence and documents for court cases.
Testify in open court. Train new personnel in the preservation procedures
for both divisions. Contribute budget line items annually. I audited
evidence items including drugs, guns and money. Develop and implemented a
new PC based document management system.
Business analyst
January 1991 to June 1999
First Card (J. P. Morgan Chase)
Elgin, Illinois
2500 Westfield Drive
As a business system analyst, I worked on developing a new credit card
system. I interviewed end user groups to gain information as to how the
users conducted business. I tested and documented new software to insure
correct performance. I trained users on how to use the new system and
reported problems to the development team. The two areas of my analyst
focus were cardholder retention and fraud analysis.
Hardware: IBM ES/9000 CPU, 3380 Disk drives, 3420 tape drives, 3480
cartridge drives, 3800 laser printers, 3725 communication controller and a
Tandem Non Stop System.
Software: MVS/ESA, TSO, JESII, VTAM, Netview, Control M, TLMS, CICS and
TACL.
COMPUTER OPERATIONS MANAGER March 1987 to December 1990
Sysco Food Services, Chicago Des Plaines,
Illinois
250 Wiebolt Drive
I managed the computer operations personnel and operation on three shifts.
Hired and terminated computer operators. I planned the relocation of the
data center from one location to another. I created a floor plan for the
data center and its equipment. I hire and terminate computer operations
staff. I submit budget line items annually.
Hardware: Two IBM 4381 mainframes, 3203 and 4245 printers, 3420 tape
drives 3370 disk drives 3178 and 3191 CRT terminals, 3174 and 3274 terminal
controllers, 3705 with six dedicated phone lines.
Software: DOS/VSE, CICS, VTAM and ICCF.
COMPUTER OPERATIONS MANAGER January 1986 to March 1987
Direct Merchandising Services Des
Plaines, Illinois
1865 Miner Street
I managed the computer operations personnel and operation on three shifts.
I hired and terminated computer operators. I developed policies and
procedures. I monitor production schedules and distribution priorities. I
developed a floor plan for the data center and its equipment. I developed
an operations training program.
Hardware: Twin IBM 4341 model 12 CPUs, 4505 STC tape drives, 3380 disk
drives, 3202
printer, 3178, 3278 and Phase terminals, Xerox 8700laser printer and 3274
terminal
controller.
Software: VM, DOS/VSE, CICS, EPIC, Vollie, Zeke and Adabase.
COMPUTER OPERATIONS SUPERVISOR April 1979 to January
1986
Interstate National Corporation
Chicago, Illinois
55 East Monroe
I supervised computer operators on three shifts. I developed work
production schedules, prepare procedures and manuals, resolved equipment
problems, and developed data center budget.
Hardware: IBM 4341 CPU, 3240 tape drives, 3178 and 3279 terminals, 3375
disk drives and twelve locations on remote telecommunication.
Software: CICS, TFAST, DFAST, Panvalet, Omegamon, RAPS, VTAM, ICCF, VM and
DOS/VSE.
Education
BA IN BUSINESS MANAGEMENT AND LEADERSHIP
1994 TO 1997
Judson College
Elgin, Illinois
I also majored in Human Services.
Minors: History, Computer Science and Pharmacy.
Skills
PC NETWORK SETUP
. Microsoft Office Suite
. Word Perfect
. IBM Mainframe ES 9000 and peripheral input/output equipment
. Mainframe software: MVS/ESA and DOS/VSE
. Various PC and mainframe software
Army Military service
COMPUTER OPERATOR 1970 TO 1970
Sixth Army Presidio of San
Francisco, Cal.
I operated a RCA computer mainframe.
DATA ANALYST 1970 TO 1971
Pentagon, Arlington, VA. Edgewood Arsenal,
Maryland
I searched nationally for missing Army personnel.
Contact this candidate