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Customer Service Administrative Assistant

Location:
Maricopa, AZ, 85139
Posted:
October 06, 2010

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Resume:

CARRIE MONTANA

***** * ****** ***. ? Maricopa, AZ 85139

505-***-**** ? abj4tj@r.postjobfree.com

OBJECTIVE

To obtain a challenging and rewarding position with a great organization.

SUMMARY OF QUALIFICATIONS

Dedicated, self motivated, dependable, and honest. Ability to work

independently and in a fast-paced environment. Strong customer service

and time management skills. Effective communication and organizational

skills. Proficient with Windows, Microsoft Office suite, Explorer and

Outlook.

RELATED WORK EXPERIENCE

Payroll Specialist Lead Maricopa

Unified School District Maricopa, AZ

December 2007 - Present

. Provides customer service support to 900 employees throughout the

district. Coordinates and participates in the processing of all District

payrolls including computation and posting of employee time, subtraction

of appropriate deductions and preparation of required reports.

. Interprets and explains a complete range of payroll policies to

employees. Pays federal and state taxes. Prepares bank deposits and

electronic funds transfers. Prepares quarterly and annual state and

federal tax reports, worker's compensation and unemployment reports.

. Assures payroll timelines are met, maintains payroll controls, and

assures proper procedures, policies, rules and regulations are applied to

payroll activities. Coordinates and participates in activities connected

with the development and maintenance of automated payroll systems.

Maintain and verifies all Federal W2 records.

Administrative Assistant/Bookkeeper Muscular

Dystrophy Association Phoenix, AZ

April 2006 - December 2007

. Responsible for office accounting, managing accounts payable/receivable

for the district office.

. Maintain existing relationships by ensuring effective public relations

and communication with existing sponsors and families at fundraising

events. Audit and allocate donations for events to ensure financial

integrity.

Deposit Processor Part-time 25 - 30 hours CU

Anytime Albuquerque, NM

2005 - 2006

. Customer support for the clearings departments at various banks.

Accurately reconciles daily records and researches and corrects

discrepancies. Prepare cash letters for Clearings. Processes and

reconciles payments.

Proof Operator Part-time 25-30 hours

First State Bank Albuquerque, NM

2004 - 2005

. Prove and sort various bank transactions Reconciles daily records and

researches and corrects discrepancies.

Regional Administrative Assistant Muscular

Dystrophy Association Albuquerque, NM

2002 - 2004

. Responsible for Regional Director Correspondence i.e. checking e-mail,

interoffice memos.

. Oversaw all office accounting, managing accounts payable/receivable for

invoices region-wide.

. Audits donations for district events to ensure financial integrity.

Maintained updated files on district personnel attendance. Monitor and

track divisional and national deadlines. Composed Regional monthly

newsletter

Personal Banker Sunrise

Bank of Albuquerque Albuquerque, NM

2001 - 2002

. Knowledge of principles and processes for providing customer and personal

services. This includes customer needs assessment, meeting quality

standards for services, and evaluation of customer satisfaction.

. Prepared work schedules, training tellers, and approving transactions

that are over teller limits. Accept, approve, and process Internet

Banking applications Perform monthly tests on Internet Banking Products

and website.

EDUCATION AA in Accounting

University of Phoenix, Phoenix, AZ

New Mexico State University, Alamogordo, NM

Northern Arizona University, Flagstaff, AZ

Yuma High School, Yuma, AZ - Diploma Received



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