Data Entry Technician
Resume:
Monica Tomika Myers
Prattville, AL 36067
OBJECTIVE:
To obtain a challenging position that will allow me to use my clerical skills.
WORK EXPERIENCE:
Charter Communications, Montgomery, AL
January 2006- April 2007
Dispatcher
Contact customers to verify scheduled appointment date and time, also reschedule missed
appointments. When customers are home for appointment, it is put in the good pool. At this time,
jobs must be given to technicians that don’t have two jobs on them. Once job is completed by
technician, it must be closed out and another job is assigned.
AmSouth Bank, Birmingham, AL
December 2003-January 2005
Remittance Processor/Data Entry
Input data into a spreadsheet and a database. Monitor daily processing logs from internal and/or
external sources. Must research and resolves balancing exceptions. Interact with customers via e-
mail and telephone. Additional responsibilities include compiling, sorting and
verification of the accuracy of data entered. Also copying and filing of work that is opened. Then
sort and file mail.
PNC Bank, College Park, GA
August 2002-December 2003
Remittance Processor/Data Entry
Key all information into computer according to customer request. Make sure all quotas are met.
All work must be keyed accurately and in a detailed manner.
EDUCATION:
Virginia College, Birmingham, AL--November 2008 to Present
Computer Learning Center, Chicago, IL--August 1995 to January 1996
John Patterson Technical College, Montgomery, AL--August 1994 to January 1995
REFERENCES AVAILABLE UPON REQUEST
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