Sales Customer Service

Location:

Posted:

October 06, 2010

abj4ry@r.postjobfree.com

Alan Morales

Objective : To provide guests with the highest level of service, and secure a challenging

position as a Computer Service Technician

SUMMARY OF QUALIFICATIONS

Able to repair, install, upgrade, and maintain desktop computers

Extensive Knowledge of technology terms and developments

Exceptional customer service skills, account management, follow up, and sales

Bilingual English/Spanish

10/10 - present - Vector Tallahassee, FL

Sales Associate

Vector independent distributor Sales associate. Scheduling appointments with potential

customers

Reviewing personal performance with the local office manager over the phone daily.

Attending weekly staff meetings, advanced training workshops and conferences on

personal sales techniques, consumer behavior, time management, and effective

communication.

6/1/07-6/14/10 - AYS (At Your Service) Boston, MA

Catering Staff

Served as catering/wait staff for corporate, country clubs and private events

Received highest recommendation to work at high profile VIP events

Managed and worked closely with over 10 various corporate accounts

2/20/09 – 5/28/10 The Cheesecake Factory Cambridge, MA

Server/Wait Staff

Provide service and hospitality to guests in high profile casual dining restaurant

Received highest shoppers report score of 117 out of 120

Maintain a high level of professionalism in corporate restaurant setting while managing

multiple guests, in fast pace dining environment

10/15/07-2/19/09 Dolphin Seafood Restaurant Cambridge, MA

Server/Wait Staff

Provide service and hospitality to guests in Harvard Square area restaurant

Increased sales and maintained clientele

Education 1999-2001 IUNP University Institute Caracas, Venezuela B.A Business

Administration and Computer Science

Certifications CompTIA: A+ Microsoft Systems. Global Sales Representative

Supervisor Herbalife. Bartender certificate

Computer Skills Languages: XHTML, HTML, Java, Flash macromedia 5. Adobe suit

Operating Systems: Windows NT/2000/XP/Vista, Mac OS, Linux, Red Hat

References Available Upon Request